Exceptionally easy-to-use AI customer service agent
Exceptionally easy-to-use AI customer service agent
3Chat
3Chat
Key features of 3Chat
Key features of 3Chat
Omnichannel interface for unified inquiry management
Omnichannel interface for unified inquiry management
Deploy across websites, e-commerce platforms, standalone sites, email, and WeChat—centralizing all customer chats into one unified channel for structured data and streamlined operations.
Omnichannel interface for unified inquiry management
Deploy across websites, e-commerce platforms, standalone sites, email, and WeChat—centralizing all customer chats into one unified channel for structured data and streamlined operations.
陈天
@3Chat 600eSROS频繁重启处理怎么办?
3Chat
@陈天
根据Oasis 600E移动机器人的维检手册，SROS频繁重启可能是由于地图文件或其他文件损坏导致的。以下是解决步骤：
• 检查文件损坏：可以尝试删除可能损坏的文件。不过，这项操作需要由斯坦德机器人 公司进行处理，请联系公司获取专业的支持。
• 升级操作系統：确保你的机器人操作系统（SROS）是最新的版本。在产品保修期内，可以联系公司获取最新版本的操作系统文件并进行升级。具体升级步骤可以参考机器人操作系统升级流程图。
如果间题依旧存在，建议记录下发生异常的详细信息（例如异常发生的时间、具体描述、系统信息等）并反馈给公司以获取更进一步的帮助。
黄宇
@3Chat SN-250421002的滑轮坏了，需要订购一个
3Chat
@黄宇
此商品对应的滑轮是：
编号：SP12051203831
名称：U型滑轮
规格：直径30-200mm、轮宽10-30mm
当前已有库存 120个，是否要直接下单？
First MCP-based support agent, built for system integration
Built on the MCP protocol, it enhances LLM’s contextual awareness with real-time data and domain knowledge. Integrates marketing, customer service, logistics, and production systems at a low cost for seamless business connectivity.
陈天
@3Chat 600eSROS频繁重启处理怎么办?
3Chat
@陈天
根据Oasis 600E移动机器人的维检手册，SROS频繁重启可能是由于地图文件或其他文件损坏导致的。以下是解决步骤：
• 检查文件损坏：可以尝试删除可能损坏的文件。不过，这项操作需要由斯坦德机器人 公司进行处理，请联系公司获取专业的支持。
• 升级操作系統：确保你的机器人操作系统（SROS）是最新的版本。在产品保修期内，可以联系公司获取最新版本的操作系统文件并进行升级。具体升级步骤可以参考机器人操作系统升级流程图。
如果间题依旧存在，建议记录下发生异常的详细信息（例如异常发生的时间、具体描述、系统信息等）并反馈给公司以获取更进一步的帮助。
黄宇
@3Chat SN-250421002的滑轮坏了，需要订购一个
3Chat
@黄宇
此商品对应的滑轮是：
编号：SP12051203831
名称：U型滑轮
规格：直径30-200mm、轮宽10-30mm
当前已有库存 120个，是否要直接下单？
First MCP-based support agent, built for system integration
Built on the MCP protocol, it enhances LLM’s contextual awareness with real-time data and domain knowledge. Integrates marketing, customer service, logistics, and production systems at a low cost for seamless business connectivity.
Personalized AI support, professionally delivered
Built on the MCP protocol, 3Chat enables seamless integration by enhancing LLMs with real-time data, domain knowledge, and dynamic context—boosting task collaboration and contextual accuracy.At ultra-low cost, it connects with marketing, customer service, logistics, and production systems to unify your entire business.
Talk to person
POWERED BY
Basic
Tone of voice
友好
🍀 Neutral
🤔 Matter-of-fact
🎓 Professional
😄 Humorous
Answer length
Concise
Standard
Thorough
Communication style
Create customized guidance on the vocabulary and terms 3Chat should use.
Resolved
43
Routed
10
Status
Context and clarification
Create customized guidance on the follow-up questions 3Chat should ask.
Resolved
43
Routed
10
Status
Handover and escalation
Create customized guidance when 3Chat should route straight to your team.
Resolved
43
Routed
10
Status
Basic
Tone of voice
友好
🍀 Neutral
🤔 Matter-of-fact
🎓 Professional
😄 Humorous
Answer length
Concise
Standard
Thorough
Communication style
Create customized guidance on the vocabulary and terms 3Chat should use.
Resolved
43
Routed
10
Status
Context and clarification
Create customized guidance on the follow-up questions 3Chat should ask.
Resolved
43
Routed
10
Status
Handover and escalation
Create customized guidance when 3Chat should route straight to your team.
Resolved
43
Routed
10
Status
Personalized AI support, professionally delivered
Built on the MCP protocol, 3Chat enables seamless integration by enhancing LLMs with real-time data, domain knowledge, and dynamic context—boosting task collaboration and contextual accuracy.At ultra-low cost, it connects with marketing, customer service, logistics, and production systems to unify your entire business.
Talk to person
POWERED BY
Basic
Tone of voice
友好
🍀 Neutral
🤔 Matter-of-fact
🎓 Professional
😄 Humorous
Answer length
Concise
Standard
Thorough
Communication style
Create customized guidance on the vocabulary and terms 3Chat should use.
Resolved
43
Routed
10
Status
Context and clarification
Create customized guidance on the follow-up questions 3Chat should ask.
Resolved
43
Routed
10
Status
Handover and escalation
Create customized guidance when 3Chat should route straight to your team.
Resolved
43
Routed
10
Status
Basic
Tone of voice
友好
🍀 Neutral
🤔 Matter-of-fact
🎓 Professional
😄 Humorous
Answer length
Concise
Standard
Thorough
Communication style
Create customized guidance on the vocabulary and terms 3Chat should use.
Resolved
43
Routed
10
Status
Context and clarification
Create customized guidance on the follow-up questions 3Chat should ask.
Resolved
43
Routed
10
Status
Handover and escalation
Create customized guidance when 3Chat should route straight to your team.
Resolved
43
Routed
10
Status
More features
More features
01
Supports 26 languages worldwide
Automatic translation adapts to global user preferences.
01
Supports 26 languages worldwide
Automatic translation adapts to global user preferences.
02
Multi-Device Support
Supports PC, mobile, iPad, and other devices.
02
Multi-Device Support
Supports PC, mobile, iPad, and other devices.
Data insights
Data insights
Uses data to build profiles and boost satisfaction
Builds customer profiles and uses AI to continuously analyze, refine, and optimize service strategies for improved satisfaction.
Uses data to build profiles and boost satisfaction
Builds customer profiles and uses AI to continuously analyze, refine, and optimize service strategies for improved satisfaction.
Benchmark
Benchmark
Customer Satisfaction (CSAT)
+24%
The average CSAT of paid enterprise customers increased by 24%.
Customer Satisfaction (CSAT)
+24%
The average CSAT of paid enterprise customers increased by 24%.
Pre-sales conversion rate increase
35%
35% avg. boost in lead-to-customer conversion.
Pre-sales conversion rate increase
35%
35% avg. boost in lead-to-customer conversion.
Improving customer service efficiency
3x
3Chat solves over 60% of customer service issues in pre-sales consultations.
Improving customer service efficiency
3x
3Chat solves over 60% of customer service issues in pre-sales consultations.
Latest
Latest
BLOG
Price
Price
Different subscriptions to match your companies' needs.
Annual Plan: +2 Free Months
Starter
$29
/mo
For startups and small businesses
Live Chat installation
AI chatbot templates
Chat flow setup
Knowledge base 100Mb
Self-operated official website
Email channel
WeChat customer service
聊天脚标 3Chat
100+ AI Effective Messages /mo
1,100 messages /mo
Community forum
Growth
$145
/mo
For growing businesses with 500+ inquiries/mo.
Based on the Starter version
Knowledge base 5G
RAG tuning
Wireless Account Authorization
Webhook
Amazon channel
Database analytics
Permission Management
Org Management
🔥 MCP
Multilingual
Smart Body LOGO
500+ AI Effective Messages /mo
5,500 messages /mo
S/A/B tiers available
Pro Edition
$450
/mo
For established businesses with 2500+ inquiries/mo.
Based on the Growth version
Knowledge Base 100G
WeCom channel (Beta)
自定义应用开发
🔥 企业微信渠道（Beta）
WhatsApp channel
Douyin private messages
Other overseas channels
5000 RPM; 150,000 resource points per month; 1 Flow account included, an additional 298 per month
Space brand
1,500+ AI Effective Messages /mo
16,500 messages /mo
Custom packages supported
Exclusive Customer Success
Enterprise
$1,450
/mo
For established businesses with 8000+ inquiries/mo.
Based on the professional version
Knowledge Base 1TB
12000 RPM; 300,000 resource points per month; One Flow account is provided, additional $298/month
Custom LOGO
5,000+ AI Effective Messages /mo
55,000 messages /mo
Annual Plan: +2 Free Months
Starter
$29
/mo
For startups and small businesses
Live Chat installation
AI chatbot templates
Chat flow setup
Knowledge base 100Mb
Self-operated official website
Email channel
WeChat customer service
聊天脚标 3Chat
100+ AI Effective Messages /mo
1,100 messages /mo
Community forum
Growth
$145
/mo
For growing businesses with 500+ inquiries/mo.
Based on the Starter version
Knowledge base 5G
RAG tuning
Wireless Account Authorization
Webhook
Amazon channel
Database analytics
Permission Management
Org Management
🔥 MCP
Multilingual
Smart Body LOGO
500+ AI Effective Messages /mo
5,500 messages /mo
S/A/B tiers available
Pro Edition
$450
/mo
For established businesses with 2500+ inquiries/mo.
Based on the Growth version
Knowledge Base 100G
WeCom channel (Beta)
自定义应用开发
🔥 企业微信渠道（Beta）
WhatsApp channel
Douyin private messages
Other overseas channels
5000 RPM; 150,000 resource points per month; 1 Flow account included, an additional 298 per month
Space brand
1,500+ AI Effective Messages /mo
16,500 messages /mo
Custom packages supported
Exclusive Customer Success
Enterprise
$1,450
/mo
For established businesses with 8000+ inquiries/mo.
Based on the professional version
Knowledge Base 1TB
12000 RPM; 300,000 resource points per month; One Flow account is provided, additional $298/month
Custom LOGO
5,000+ AI Effective Messages /mo
55,000 messages /mo
Annual Plan: +2 Free Months
Starter
$29
/mo
For startups and small businesses
Live Chat installation
AI chatbot templates
Chat flow setup
Knowledge base 100Mb
Self-operated official website
Email channel
WeChat customer service
聊天脚标 3Chat
100+ AI Effective Messages /mo
1,100 messages /mo
Community forum
Growth
$145
/mo
For growing businesses with 500+ inquiries/mo.
Based on the Starter version
Knowledge base 5G
RAG tuning
Wireless Account Authorization
Webhook
Amazon channel
Database analytics
Permission Management
Org Management
🔥 MCP
Multilingual
Smart Body LOGO
500+ AI Effective Messages /mo
5,500 messages /mo
S/A/B tiers available
Pro Edition
$450
/mo
For established businesses with 2500+ inquiries/mo.
Based on the Growth version
Knowledge Base 100G
WeCom channel (Beta)
自定义应用开发
🔥 企业微信渠道（Beta）
WhatsApp channel
Douyin private messages
Other overseas channels
5000 RPM; 150,000 resource points per month; 1 Flow account included, an additional 298 per month
Space brand
1,500+ AI Effective Messages /mo
16,500 messages /mo
Custom packages supported
Exclusive Customer Success
Enterprise
$1,450
/mo
For established businesses with 8000+ inquiries/mo.
Based on the professional version
Knowledge Base 1TB
12000 RPM; 300,000 resource points per month; One Flow account is provided, additional $298/month
Custom LOGO
5,000+ AI Effective Messages /mo
55,000 messages /mo
What is 3chat.ai?
Do you need an IT professional to use 3Chat.ai?
3Chat.ai is designed for non-technical users. With an intuitive interface, you can easily upload documents, customize the chatbot’s responses, and integrate it into your site or app. Complex tasks like model training and data processing are handled automatically, letting you focus on your content. Even without an IT team, small and medium businesses can quickly deploy intelligent customer service with 3Chat.ai.
How can 3Chat.ai convert my business knowledge into responses?
What happesn if 3chat.ai cannot answer a question?
Can 3Chat.ai be integrated into my website, WeChat, or other systems?
What is the cost of 3Chat? What are the differences between the versions?
Can I cancel the service at any time?
Is one customer message considered one conversation?
What is an effective AI conversation?
What is 3chat.ai?
Do you need an IT professional to use 3Chat.ai?
3Chat.ai is designed for non-technical users. With an intuitive interface, you can easily upload documents, customize the chatbot’s responses, and integrate it into your site or app. Complex tasks like model training and data processing are handled automatically, letting you focus on your content. Even without an IT team, small and medium businesses can quickly deploy intelligent customer service with 3Chat.ai.
How can 3Chat.ai convert my business knowledge into responses?
What happesn if 3chat.ai cannot answer a question?
Can 3Chat.ai be integrated into my website, WeChat, or other systems?
What is the cost of 3Chat? What are the differences between the versions?
Can I cancel the service at any time?
Is one customer message considered one conversation?
What is an effective AI conversation?
Contact us!
Contact us!
Contact us!
Address
Building A6, 10th Floor, No. 1528, Gumei Road, Xuhui District
Headquarters · Shanghai
Branches · Singapore · Guangzhou · Chengdu · Hangzhou · Hefei · Nanjing · Shijiazhuang
Telephone
3Chat
Key features of 3Chat
Omnichannel interface for unified inquiry management
Deploy across websites, e-commerce platforms, standalone sites, email, and WeChat—centralizing all customer chats into one unified channel for structured data and streamlined operations.
First MCP-based support agent, built for system integration
Built on the MCP protocol, 3Chat enables seamless integration by enhancing LLMs with real-time data, domain knowledge, and dynamic context—boosting task collaboration and contextual accuracy.
At ultra-low cost, it connects with marketing, customer service, logistics, and production systems to unify your entire business.
Personalized AI support, professionally delivered
Prebuilt, multi-dimensional AI agents come to life through the AI sandbox. Customize roles, tone, response length, rules, and keywords to create the exact customer service persona you need.
Talk to person
POWERED BY
Basic
Tone of voice
友好
🍀 Neutral
🤔 Matter-of-fact
🎓 Professional
😄 Humorous
Answer length
Concise
Standard
Thorough
Communication style
Create customized guidance on the vocabulary and terms 3Chat should use.
Resolved
43
Routed
10
Status
Context and clarification
Create customized guidance on the follow-up questions 3Chat should ask.
Resolved
43
Routed
10
Status
Handover and escalation
Create customized guidance when 3Chat should route straight to your team.
Resolved
43
Routed
10
Status
More features
01 Supports 26 languages worldwide
Automatic translation adapts to global user preferences.
02 Multi-Device Support
Supports PC, mobile, iPad, and other devices.
Data insights
Uses data to build profiles and boost satisfaction
Build customer profiles from inquiries, using AI to continuously refine service strategies and boost satisfaction.
Benchmark
Customer Satisfaction (CSAT)
+24%
Pre-sales conversion improvement
35%
Improvement of customer service efficiency
3x
Price
Different subscriptions to match your companies' needs.
Annual Plan: +2 Free Months
Starter
$29
/mo
For startups and small businesses
Live Chat installation
AI chatbot templates
Chat flow setup
Knowledge base 100Mb
Self-operated official website
Email channel
WeChat customer service
聊天脚标 3Chat
100+ AI Effective Messages /mo
1,100 messages /mo
Community forum
Growth
$145
/mo
For growing businesses with 100+ inquiries/mo.
Based on the Starter version
Knowledge Base 5G
RAG tuning
Wireless Account Authorization
Webhook
Amazon channel
Database analytics
Permission Management
Org Management
🔥 MCP
Multilingual
Smart Body LOGO
500+ AI Effective Messages /mo
5,500 messages /mo
S/A/B tiers available
Pro Edition
$450
/mo
For established businesses with 1500+ inquiries/mo.
Based on the Growth version
Knowledge Base 100G
WeCom channel
自定义应用开发
🔥 企业微信渠道（Beta）
WhatsApp channel
Douyin private messages
Other overseas channels
5000 RPM; 150,000 resource points per month; 1 Flow account included, an additional 298 per month
Space brand
1,500+ AI Effective Messages /mo
16,500 messages /mo
Custom packages supported
Exclusive Customer Success
Enterprise
$1,450
/mo
Aimed at medium and large enterprises, with more than 8000 online consultations
Based on the professional version
Knowledge Base 1TB
12000 RPM; 300,000 resource points per month; One Flow account is provided, additional $298/month
Custom LOGO
5,000+ AI Effective Messages /mo
55,000 messages /mo
Annual Plan: +2 Free Months
Starter
$29
/mo
For startups and small businesses
Live Chat installation
AI chatbot templates
Chat flow setup
Knowledge base 100Mb
Self-operated official website
Email channel
WeChat customer service
聊天脚标 3Chat
100+ AI Effective Messages /mo
1,100 messages /mo
Community forum
Growth
$145
/mo
For growing businesses with 100+ inquiries/mo.
Based on the Starter version
Knowledge Base 5G
RAG tuning
Wireless Account Authorization
Webhook
Amazon channel
Database analytics
Permission Management
Org Management
🔥 MCP
Multilingual
Smart Body LOGO
500+ AI Effective Messages /mo
5,500 messages /mo
S/A/B tiers available
Pro Edition
$450
/mo
For established businesses with 1500+ inquiries/mo.
Based on the Growth version
Knowledge Base 100G
WeCom channel
自定义应用开发
🔥 企业微信渠道（Beta）
WhatsApp channel
Douyin private messages
Other overseas channels
5000 RPM; 150,000 resource points per month; 1 Flow account included, an additional 298 per month
Space brand
1,500+ AI Effective Messages /mo
16,500 messages /mo
Custom packages supported
Exclusive Customer Success
Enterprise
$1,450
/mo
Aimed at medium and large enterprises, with more than 8000 online consultations
Based on the professional version
Knowledge Base 1TB
12000 RPM; 300,000 resource points per month; One Flow account is provided, additional $298/month
Custom LOGO
5,000+ AI Effective Messages /mo
55,000 messages /mo
What is 3chat.ai?
Do you need an IT professional to use 3Chat.ai?
3Chat.ai is designed for non-technical users. With an intuitive interface, you can easily upload documents, customize the chatbot’s responses, and integrate it into your site or app. Complex tasks like model training and data processing are handled automatically, letting you focus on your content. Even without an IT team, small and medium businesses can quickly deploy intelligent customer service with 3Chat.ai.
How can 3Chat.ai convert my business knowledge into responses?
What happesn if 3chat.ai cannot answer a question?
Can 3Chat.ai be integrated into my website, WeChat, or other systems?
What is the cost of 3Chat? What are the differences between the versions?
Can I cancel the service at any time?
Is one customer message considered one conversation?
What is an effective AI conversation?
What is 3chat.ai?
Do you need an IT professional to use 3Chat.ai?
3Chat.ai is designed for non-technical users. With an intuitive interface, you can easily upload documents, customize the chatbot’s responses, and integrate it into your site or app. Complex tasks like model training and data processing are handled automatically, letting you focus on your content. Even without an IT team, small and medium businesses can quickly deploy intelligent customer service with 3Chat.ai.
How can 3Chat.ai convert my business knowledge into responses?
What happesn if 3chat.ai cannot answer a question?
Can 3Chat.ai be integrated into my website, WeChat, or other systems?
What is the cost of 3Chat? What are the differences between the versions?
Can I cancel the service at any time?
Is one customer message considered one conversation?
What is an effective AI conversation?
Latest
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BLOG
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