Free trial
Free trial
Free trial
Free trial
Exceptionally easy-to-use AI customer service agent
Exceptionally easy-to-use AI customer service agent
3Chat
3Chat
3Chat.ai Highlights
3Chat.ai Highlights
Omnichannel interface for unified inquiry management
Omnichannel interface for unified inquiry management
Deploy across websites, e-commerce platforms, standalone sites, email, and WeChat—centralizing all customer chats into one unified channel for structured data and streamlined operations.
Omnichannel interface for unified inquiry management
Deploy across websites, e-commerce platforms, standalone sites, email, and WeChat—centralizing all customer chats into one unified channel for structured data and streamlined operations.
陈天
@3Chat 600eSROS频繁重启处理怎么办?
3Chat
@Chen Tian
According to the maintenance manual for the Oasis 600E mobile robot, frequent reboots of the SROS may be caused by corrupt map files or other files. Here are the troubleshooting steps:
• Check for file corruption: You may try deleting potentially corrupt files. However, this action needs to be handled by Stand Robotics Company, please contact them for professional support.
• Upgrade the operating system: Ensure that your robot's operating system (SROS) is the latest version. Within the warranty period, you can contact the company to obtain the latest version of the operating system files and upgrade. Specific upgrade steps can be referenced in the robot operating system upgrade flowchart.
If the problem persists, it is recommended to record detailed information about the occurrence of the anomaly (such as the time of the anomaly, specific description, system information, etc.) and provide feedback to the company for further assistance.
黄宇
@3Chat SN-250421002的滑轮坏了，需要订购一个
3Chat
@黄宇
此商品对应的滑轮是：
编号：SP12051203831
名称：U型滑轮
规格：直径30-200mm、轮宽10-30mm
当前已有库存 120个，是否要直接下单？
First MCP-based support agent, built for system integration
Built on the MCP protocol, it enhances LLM’s contextual awareness with real-time data and domain knowledge. Integrates marketing, customer service, logistics, and production systems at a low cost for seamless business connectivity.
陈天
@3Chat 600eSROS频繁重启处理怎么办?
3Chat
@Chen Tian
According to the maintenance manual for the Oasis 600E mobile robot, frequent reboots of the SROS may be caused by corrupt map files or other files. Here are the troubleshooting steps:
• Check for file corruption: You may try deleting potentially corrupt files. However, this action needs to be handled by Stand Robotics Company, please contact them for professional support.
• Upgrade the operating system: Ensure that your robot's operating system (SROS) is the latest version. Within the warranty period, you can contact the company to obtain the latest version of the operating system files and upgrade. Specific upgrade steps can be referenced in the robot operating system upgrade flowchart.
If the problem persists, it is recommended to record detailed information about the occurrence of the anomaly (such as the time of the anomaly, specific description, system information, etc.) and provide feedback to the company for further assistance.
黄宇
@3Chat SN-250421002的滑轮坏了，需要订购一个
3Chat
@黄宇
此商品对应的滑轮是：
编号：SP12051203831
名称：U型滑轮
规格：直径30-200mm、轮宽10-30mm
当前已有库存 120个，是否要直接下单？
First MCP-based support agent, built for system integration
Built on the MCP protocol, it enhances LLM’s contextual awareness with real-time data and domain knowledge. Integrates marketing, customer service, logistics, and production systems at a low cost for seamless business connectivity.
Personalized AI support, professionally delivered
Built on the MCP protocol, 3Chat enables seamless integration by enhancing LLMs with real-time data, domain knowledge, and dynamic context—boosting task collaboration and contextual accuracy.At ultra-low cost, it connects with marketing, customer service, logistics, and production systems to unify your entire business.
Talk to person
POWERED BY
Basic
Tone of voice
友好
🍀 Neutral
🤔 Matter-of-fact
🎓 Professional
😄 Humorous
Answer length
Concise
Standard
Thorough
Communication style
Create customized guidance on the vocabulary and terms 3Chat should use.
Resolved
43
Routed
10
Status
Context and clarification
Create customized guidance on the follow-up questions 3Chat should ask.
Resolved
43
Routed
10
Status
Handover and escalation
Create customized guidance when 3Chat should route straight to your team.
Resolved
43
Routed
10
Status
Basic
Tone of voice
友好
🍀 Neutral
🤔 Matter-of-fact
🎓 Professional
😄 Humorous
Answer length
Concise
Standard
Thorough
Communication style
Create customized guidance on the vocabulary and terms 3Chat should use.
Resolved
43
Routed
10
Status
Context and clarification
Create customized guidance on the follow-up questions 3Chat should ask.
Resolved
43
Routed
10
Status
Handover and escalation
Create customized guidance when 3Chat should route straight to your team.
Resolved
43
Routed
10
Status
Personalized AI support, professionally delivered
Built on the MCP protocol, 3Chat enables seamless integration by enhancing LLMs with real-time data, domain knowledge, and dynamic context—boosting task collaboration and contextual accuracy.At ultra-low cost, it connects with marketing, customer service, logistics, and production systems to unify your entire business.
Talk to person
POWERED BY
Basic
Tone of voice
友好
🍀 Neutral
🤔 Matter-of-fact
🎓 Professional
😄 Humorous
Answer length
Concise
Standard
Thorough
Communication style
Create customized guidance on the vocabulary and terms 3Chat should use.
Resolved
43
Routed
10
Status
Context and clarification
Create customized guidance on the follow-up questions 3Chat should ask.
Resolved
43
Routed
10
Status
Handover and escalation
Create customized guidance when 3Chat should route straight to your team.
Resolved
43
Routed
10
Status
Basic
Tone of voice
友好
🍀 Neutral
🤔 Matter-of-fact
🎓 Professional
😄 Humorous
Answer length
Concise
Standard
Thorough
Communication style
Create customized guidance on the vocabulary and terms 3Chat should use.
Resolved
43
Routed
10
Status
Context and clarification
Create customized guidance on the follow-up questions 3Chat should ask.
Resolved
43
Routed
10
Status
Handover and escalation
Create customized guidance when 3Chat should route straight to your team.
Resolved
43
Routed
10
Status
More features
More features
01
Supports 26 languages worldwide
Automatic translation adapts to global user preferences.
01
Supports 26 languages worldwide
Automatic translation adapts to global user preferences.
02
Multi-Device Support
Supports PC, mobile, iPad, and other devices.
02
Multi-Device Support
Supports PC, mobile, iPad, and other devices.
Data insights
Data insights
Uses data to build profiles and boost satisfaction
Builds customer profiles and uses AI to continuously analyze, refine, and optimize service strategies for improved satisfaction.
Uses data to build profiles and boost satisfaction
Builds customer profiles and uses AI to continuously analyze, refine, and optimize service strategies for improved satisfaction.
Benchmark
Benchmark
Customer Satisfaction (CSAT)
+24%
The average CSAT of paid enterprise customers increased by 24%.
Customer Satisfaction (CSAT)
+24%
The average CSAT of paid enterprise customers increased by 24%.
Pre-sales conversion rate increase
35%
35% avg. boost in lead-to-customer conversion.
Pre-sales conversion rate increase
35%
35% avg. boost in lead-to-customer conversion.
Improving customer service efficiency
3x
3Chat solves over 60% of customer service issues in pre-sales consultations.
Improving customer service efficiency
3x
3Chat solves over 60% of customer service issues in pre-sales consultations.
Latest
Latest
BLOG
Price
Price
Different subscriptions to match your companies' needs.
Annual Plan: +2 Free Months
Growth
$145
/mo
Includes 5,500 messages / month.
Inbox
Agent template
Chat flow setup
Report
Custom answer
Sandbox
AI Task
Unlimited members
Test&Case
Knowledge Base 1G
Webhook
Oauth&OpenAPI
App (No more than 3)
Web Instal
Shopify
Wechat CS
Douyin
User&Member
🔥MCP
Multi-language
Agent logo
Brand (3Chat)
Footer brand (3Chat.ai)
5,500 messages /mo
Support (Forum for Communities)
Pro Edition
$450
/mo
Includes 16,500 messages / month.
Based on the Growth version
Knowledge Base 100G
App
🔥Wecom: Bind Corporate WeChat for ¥150/month per account
Automation: Grant 1 administrator account; additional ￥298/month
🔥 MCP
Brand
16,500 messages /mo
Business
$900
/mo
Includes 33,000 messages / month.
Based on the Pro Edition version
Knowledge Base 500G
👍Switch LLM
Footer brand
33,000 messages /mo
Exclusive Customer Success
Enterprise
$1,450
/mo
Includes 55,000 messages / month.
Based on the Business version
Knowledge Base 1TB
300,000 resource points/month, 1 Flow account given for free, additional 298/month
55,000 messages /mo
Data plan
Annual Plan: +2 Free Months
Growth
$145
/mo
Includes 5,500 messages / month.
Inbox
Agent template
Chat flow setup
Report
Custom answer
Sandbox
AI Task
Unlimited members
Test&Case
Knowledge Base 1G
Webhook
Oauth&OpenAPI
App (No more than 3)
Web Instal
Shopify
Wechat CS
Douyin
User&Member
🔥MCP
Multi-language
Agent logo
Brand (3Chat)
Footer brand (3Chat.ai)
5,500 messages /mo
Support (Forum for Communities)
Pro Edition
$450
/mo
Includes 16,500 messages / month.
Based on the Growth version
Knowledge Base 100G
App
🔥Wecom: Bind Corporate WeChat for ¥150/month per account
Automation: Grant 1 administrator account; additional ￥298/month
🔥 MCP
Brand
16,500 messages /mo
Enterprise
$1,450
/mo
Includes 55,000 messages / month.
55,000 messages /mo
Based on the Business version
Knowledge Base 1TB
Data plan
300,000 resource points/month, 1 Flow account given for free, additional 298/month
Business
$900
/mo
Includes 33,000 messages / month.
Based on the Pro Edition version
Knowledge Base 500G
👍Switch LLM
Footer brand
33,000 messages /mo
Exclusive Customer Success
Annual Plan: +2 Free Months
Growth
$145
/mo
Includes 5,500 messages / month.
Inbox
Agent template
Chat flow setup
Report
Custom answer
Sandbox
AI Task
Unlimited members
Test&Case
Knowledge Base 1G
Webhook
Oauth&OpenAPI
App (No more than 3)
Web Instal
Shopify
Wechat CS
Douyin
User&Member
🔥MCP
Multi-language
Agent logo
Brand (3Chat)
Footer brand (3Chat.ai)
5,500 messages /mo
Support (Forum for Communities)
Pro Edition
$450
/mo
Includes 16,500 messages / month.
Based on the Growth version
Knowledge Base 100G
App
🔥Wecom: Bind Corporate WeChat for ¥150/month per account
Automation: Grant 1 administrator account; additional ￥298/month
🔥 MCP
Brand
16,500 messages /mo
Business
$900
/mo
Includes 33,000 messages / month.
Based on the Pro Edition version
Knowledge Base 500G
👍Switch LLM
Footer brand
33,000 messages /mo
Exclusive Customer Success
Enterprise
$1,450
/mo
Includes 55,000 messages / month.
Based on the Business version
Knowledge Base 1TB
300,000 resource points/month, 1 Flow account given for free, additional 298/month
55,000 messages /mo
Data plan
What is 3chat.ai?
Do you need an IT professional to use 3Chat.ai?
3Chat.ai is designed for non-technical users. With an intuitive interface, you can easily upload documents, customize the chatbot’s responses, and integrate it into your site or app. Complex tasks like model training and data processing are handled automatically, letting you focus on your content. Even without an IT team, small and medium businesses can quickly deploy intelligent customer service with 3Chat.ai.
How can 3Chat.ai convert my business knowledge into responses?
What happesn if 3chat.ai cannot answer a question?
Can 3Chat.ai be integrated into my website, WeChat, or other systems?
What is the price of 3Chat.ai? What are the differences between the different versions in the quote?
Can I cancel the service at any time?
Is one customer message considered one conversation?
What is 3chat.ai?
Do you need an IT professional to use 3Chat.ai?
3Chat.ai is designed for non-technical users. With an intuitive interface, you can easily upload documents, customize the chatbot’s responses, and integrate it into your site or app. Complex tasks like model training and data processing are handled automatically, letting you focus on your content. Even without an IT team, small and medium businesses can quickly deploy intelligent customer service with 3Chat.ai.
How can 3Chat.ai convert my business knowledge into responses?
What happesn if 3chat.ai cannot answer a question?
Can 3Chat.ai be integrated into my website, WeChat, or other systems?
What is the price of 3Chat.ai? What are the differences between the different versions in the quote?
Can I cancel the service at any time?
Is one customer message considered one conversation?
Contact us!
Contact us!
Contact us!
Address
Building A6, 10th Floor, No. 1528, Gumei Road, Xuhui District
Headquarters · Shanghai
Branches · Singapore · Guangzhou · Chengdu · Hangzhou · Hefei · Nanjing · Shijiazhuang
3Chat
3Chat.ai Highlights
Omnichannel interface for unified inquiry management
Deploy across websites, e-commerce platforms, standalone sites, email, and WeChat—centralizing all customer chats into one unified channel for structured data and streamlined operations.
First MCP-based support agent, built for system integration
Built on the MCP protocol, 3Chat enables seamless integration by enhancing LLMs with real-time data, domain knowledge, and dynamic context—boosting task collaboration and contextual accuracy.
At ultra-low cost, it connects with marketing, customer service, logistics, and production systems to unify your entire business.
Personalized AI support, professionally delivered
Prebuilt, multi-dimensional AI agents come to life through the AI sandbox. Customize roles, tone, response length, rules, and keywords to create the exact customer service persona you need.
Talk to person
POWERED BY
Basic
Tone of voice
友好
🍀 Neutral
🤔 Matter-of-fact
🎓 Professional
😄 Humorous
Answer length
Concise
Standard
Thorough
Communication style
Create customized guidance on the vocabulary and terms 3Chat should use.
Resolved
43
Routed
10
Status
Context and clarification
Create customized guidance on the follow-up questions 3Chat should ask.
Resolved
43
Routed
10
Status
Handover and escalation
Create customized guidance when 3Chat should route straight to your team.
Resolved
43
Routed
10
Status
More features
01 Supports 26 languages worldwide
Automatic translation adapts to global user preferences.
02 Multi-Device Support
Supports PC, mobile, iPad, and other devices.
Data insights
Uses data to build profiles and boost satisfaction
Build customer profiles from inquiries, using AI to continuously refine service strategies and boost satisfaction.
Benchmark
Customer Satisfaction (CSAT)
+24%
Pre-sales conversion improvement
35%
Improvement of customer service efficiency
3x
Price
Different subscriptions to match your companies' needs.
Annual Plan: +2 Free Months
Growth
$145
/mo
Includes 5,500 messages / month.
Inbox
Agent template
Chat flow setup
Report
Custom answer
Sandbox
AI Task
Unlimited members
Test&Case
Knowledge Base 1G
Webhook
Oauth&OpenAPI
App (No more than 3)
Web Instal
Shopify
Wechat CS
Douyin
User&Member
🔥MCP
Multi-language
Agent logo
Brand (3Chat)
Footer brand (3Chat.ai)
5,500 messages /mo
Support (Forum for Communities)
Pro Edition
$450
/mo
Includes 16,500 messages / month.
Based on the Starter version
Knowledge Base 100G
App
🔥Wecom: Bind Corporate WeChat for ¥150/month per account
Automation: Grant 1 administrator account; additional ￥298/month
Wireless Account Authorization
Amazon channel
🔥 MCP
Multilingual
5,500 messages /mo
Pro Edition
$900
/mo
Includes 33,000 messages / month.
Based on the Growth version
Knowledge Base 500G
👍Switch LLM
Footer brand
33,000 messages /mo
Exclusive Customer Success
Enterprise
$1,450
/mo
Includes 55,000 messages / month.
Based on the professional version
Knowledge Base 1TB
300,000 resource points/month, 1 Flow account given for free, additional 298/month
55,000 messages /mo
Data plan
Annual Plan: +2 Free Months
Growth
$145
/mo
Includes 5,500 messages / month.
Inbox
Agent template
Chat flow setup
Report
Custom answer
Sandbox
AI Task
Unlimited members
Test&Case
Knowledge Base 1G
Webhook
Oauth&OpenAPI
App (No more than 3)
Web Instal
Shopify
Wechat CS
Douyin
User&Member
🔥MCP
Multi-language
Agent logo
Brand (3Chat)
Footer brand (3Chat.ai)
5,500 messages /mo
Support (Forum for Communities)
Pro Edition
$450
/mo
Includes 16,500 messages / month.
Based on the Starter version
Knowledge Base 100G
App
🔥Wecom: Bind Corporate WeChat for ¥150/month per account
Automation: Grant 1 administrator account; additional ￥298/month
Wireless Account Authorization
Amazon channel
🔥 MCP
Multilingual
5,500 messages /mo
Pro Edition
$900
/mo
Includes 33,000 messages / month.
Based on the Growth version
Knowledge Base 500G
👍Switch LLM
Footer brand
33,000 messages /mo
Exclusive Customer Success
Enterprise
$1,450
/mo
Includes 55,000 messages / month.
Based on the professional version
Knowledge Base 1TB
300,000 resource points/month, 1 Flow account given for free, additional 298/month
55,000 messages /mo
Data plan
What is 3chat.ai?
Do you need an IT professional to use 3Chat.ai?
3Chat.ai is designed for non-technical users. With an intuitive interface, you can easily upload documents, customize the chatbot’s responses, and integrate it into your site or app. Complex tasks like model training and data processing are handled automatically, letting you focus on your content. Even without an IT team, small and medium businesses can quickly deploy intelligent customer service with 3Chat.ai.
How can 3Chat.ai convert my business knowledge into responses?
What happesn if 3chat.ai cannot answer a question?
Can 3Chat.ai be integrated into my website, WeChat, or other systems?
What is the price of 3Chat.ai? What are the differences between the different versions in the quote?
Can I cancel the service at any time?
Is one customer message considered one conversation?
What is 3chat.ai?
Do you need an IT professional to use 3Chat.ai?
3Chat.ai is designed for non-technical users. With an intuitive interface, you can easily upload documents, customize the chatbot’s responses, and integrate it into your site or app. Complex tasks like model training and data processing are handled automatically, letting you focus on your content. Even without an IT team, small and medium businesses can quickly deploy intelligent customer service with 3Chat.ai.
How can 3Chat.ai convert my business knowledge into responses?
What happesn if 3chat.ai cannot answer a question?
Can 3Chat.ai be integrated into my website, WeChat, or other systems?
What is the price of 3Chat.ai? What are the differences between the different versions in the quote?
Can I cancel the service at any time?
Is one customer message considered one conversation?
Latest
Latest
BLOG
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Solutions
The new paradigm of AI customer service in the 'Product Solution': able to communicate through voice, images, and text.
Oct 31, 2025
Oct 31, 2025
Solutions
© 2025, 3Chat.ai. All rights reserved. NEW CORE TECH CO., PTE. LTD. ICP License No. 沪ICP备18014720号-10 (3chatai.cn) | 沪ICP备18014720号-11 (3chatai.com)
© 2025, 3Chat.ai. All rights reserved. NEW CORE TECH CO., PTE. LTD. ICP License No. 沪ICP备18014720号-10 (3chatai.cn) | 沪ICP备18014720号-11 (3chatai.com)
© 2025, 3Chat (a product of NEW CORE TECH CO., PTE. LTD.). All rights reserved. NEW CORE TECH CO., PTE. LTD. | 143 Cecil Street, GB Building, #03-01, Singapore 069542, Singapore
上海纽酷信息科技有限公司 沪ICP备18014720号-10 （3chat.ai） | 沪ICP备18014720号-11 （3chat.ai）
© 2025, 3Chat (a product of NEW CORE TECH CO., PTE. LTD.). All rights reserved. NEW CORE TECH CO., PTE. LTD. | 143 Cecil Street, GB Building, #03-01, Singapore 069542, Singapore
上海纽酷信息科技有限公司 沪ICP备18014720号-10 （3chat.ai） | 沪ICP备18014720号-11 （3chat.ai）
© 2025, 3Chat (a product of NEW CORE TECH CO., PTE. LTD.). All rights reserved. NEW CORE TECH CO., PTE. LTD. | 143 Cecil Street, GB Building, #03-01, Singapore 069542, Singapore
上海纽酷信息科技有限公司 沪ICP备18014720号-10 （3chat.ai） | 沪ICP备18014720号-11 （3chat.ai）
© 2025, 3Chat (a product of NEW CORE TECH CO., PTE. LTD.). All rights reserved. NEW CORE TECH CO., PTE. LTD. | 143 Cecil Street, GB Building, #03-01, Singapore 069542, Singapore
上海纽酷信息科技有限公司 沪ICP备18014720号-10 （3chat.ai） | 沪ICP备18014720号-11 （3chat.ai）
© 2025, 3Chat (a product of NEW CORE TECH CO., PTE. LTD.). All rights reserved. NEW CORE TECH CO., PTE. LTD. | 143 Cecil Street, GB Building, #03-01, Singapore 069542, Singapore
上海纽酷信息科技有限公司 沪ICP备18014720号-10 （3chat.ai） | 沪ICP备18014720号-11 （3chat.ai）
© 2025, 3Chat (a product of NEW CORE TECH CO., PTE. LTD.). All rights reserved. NEW CORE TECH CO., PTE. LTD. | 143 Cecil Street, GB Building, #03-01, Singapore 069542, Singapore
上海纽酷信息科技有限公司 沪ICP备18014720号-10 （3chat.ai） | 沪ICP备18014720号-11 （3chat.ai）
© 2025, 3Chat (a product of NEW CORE TECH CO., PTE. LTD.). All rights reserved. NEW CORE TECH CO., PTE. LTD. | 143 Cecil Street, GB Building, #03-01, Singapore 069542, Singapore
上海纽酷信息科技有限公司 沪ICP备18014720号-10 （3chat.ai） | 沪ICP备18014720号-11 （3chat.ai）