Exceptionally easy-to-use AI customer service agent

3Chat

Key features of 3Chat

Omnichannel interface for unified inquiry management

Deploy across websites, e-commerce platforms, standalone sites, email, and WeChat—centralizing all customer chats into one unified channel for structured data and streamlined operations.

陈天

@3Chat 600eSROS频繁重启处理怎么办?

3Chat

@陈天 



根据Oasis 600E移动机器人的维检手册,SROS频繁重启可能是由于地图文件或其他文件损坏导致的。以下是解决步骤:

• 检查文件损坏:可以尝试删除可能损坏的文件。不过,这项操作需要由斯坦德机器人 公司进行处理,请联系公司获取专业的支持。

• 升级操作系統:确保你的机器人操作系统(SROS)是最新的版本。在产品保修期内,可以联系公司获取最新版本的操作系统文件并进行升级。具体升级步骤可以参考机器人操作系统升级流程图。


如果间题依旧存在,建议记录下发生异常的详细信息(例如异常发生的时间、具体描述、系统信息等)并反馈给公司以获取更进一步的帮助。

黄宇

@3Chat SN-250421002的滑轮坏了,需要订购一个

3Chat

@黄宇 



此商品对应的滑轮是:



编号:SP12051203831



名称:U型滑轮



规格:直径30-200mm、轮宽10-30mm



当前已有库存 120个,是否要直接下单?

First MCP-based support agent, built for system integration

Built on the MCP protocol, it enhances LLM’s contextual awareness with real-time data and domain knowledge. Integrates marketing, customer service, logistics, and production systems at a low cost for seamless business connectivity.

Personalized AI support, professionally delivered

Built on the MCP protocol, 3Chat enables seamless integration by enhancing LLMs with real-time data, domain knowledge, and dynamic context—boosting task collaboration and contextual accuracy.At ultra-low cost, it connects with marketing, customer service, logistics, and production systems to unify your entire business.

Talk to person

POWERED BY

Basic

Tone of voice

友好

🍀 Neutral

🤔 Matter-of-fact

🎓 Professional

😄 Humorous

Answer length

Concise

Standard

Thorough

Communication style

Create customized guidance on the vocabulary and terms 3Chat should use.

Resolved

43

Routed

10

Status

Context and clarification

Create customized guidance on the follow-up questions 3Chat should ask.

Resolved

43

Routed

10

Status

Handover and escalation

Create customized guidance when 3Chat should route straight to your team.

Resolved

43

Routed

10

Status

More features

01

Supports 26 languages worldwide

Automatic translation adapts to global user preferences.

02

Multi-Device Support

Supports PC, mobile, iPad, and other devices.

Data insights

Uses data to build profiles and boost satisfaction

Builds customer profiles and uses AI to continuously analyze, refine, and optimize service strategies for improved satisfaction.

Benchmark

Customer Satisfaction (CSAT)

+24%

The average CSAT of paid enterprise customers increased by 24%.

Pre-sales conversion rate increase

35%

35% avg. boost in lead-to-customer conversion.

Improving customer service efficiency

3x

3Chat solves over 60% of customer service issues in pre-sales consultations.

Price

Different subscriptions to match your companies' needs.

Monthly

Annually

Annual Plan: +2 Free Months

Starter

$29

/mo

For startups and small businesses

Live Chat installation

AI chatbot templates

Chat flow setup

Report analysis

RAG tuning

Wireless Account Authorization

Knowledge base 100Mb

100+ AI Effective Convs/mo

or 550 dialogues/mo

Community forum

Growth

$85

/mo

For growing businesses with 100+ inquiries/mo.

Everything in Starter, plus:

Database analytics

Permission Management

Org Management

🔥 MCP

Knowledge base 5G

300+ AI Effective Convs/mo

or 1,650 dialogues/mo

S/A/B tiers available

Customer Service Manager

Pro

$850

/mo

For established businesses with 300+ inquiries/mo.

Everything in Growth, plus:

Multilingual

Custom logo

Knowledge Base Unlimited

3000+ AI Effective Convs/mo

or 16,500 dialogues/mo

Custom packages supported

Exclusive Customer Success

Enterprise

Contact us


For medium to large enterprises needing higher AI volume or system integration.

☎️

Contact your account manager for a customized pricing proposal

FAQ

More questions? Please contact us.

What is 3chat.ai?

Do you need an IT professional to use 3Chat.ai?

3Chat.ai is designed for non-technical users. With an intuitive interface, you can easily upload documents, customize the chatbot’s responses, and integrate it into your site or app. Complex tasks like model training and data processing are handled automatically, letting you focus on your content. Even without an IT team, small and medium businesses can quickly deploy intelligent customer service with 3Chat.ai.

How can 3Chat.ai convert my business knowledge into responses?

What happesn if 3chat.ai cannot answer a question?

Can 3Chat.ai be integrated into my website, WeChat, or other systems?

What is the cost of 3Chat? What are the differences between the versions?

Can I cancel the service at any time?

Is one customer message considered one conversation?

What is an effective AI conversation?

Contact us!

Contact us!

Contact us!

Address

Building A6, 10th Floor, No. 1528, Gumei Road, Xuhui District
Headquarters · Shanghai

Branches · Singapore · Guangzhou · Chengdu · Hangzhou · Hefei · Nanjing · Shijiazhuang

© 2025, 3Chat Inc. – All rights reserved. Shanghai New Core Technology Co., Ltd., ICP No. 18014720-10

Exceptionally easy-to-use AI customer service agent


Key features of 3Chat

Omnichannel interface for unified inquiry management

Deploy across websites, e-commerce platforms, standalone sites, email, and WeChat—centralizing all customer chats into one unified channel for structured data and streamlined operations.

First MCP-based support agent, built for system integration

Built on the MCP protocol, 3Chat enables seamless integration by enhancing LLMs with real-time data, domain knowledge, and dynamic context—boosting task collaboration and contextual accuracy.
At ultra-low cost, it connects with marketing, customer service, logistics, and production systems to unify your entire business.

Personalized AI support, professionally delivered

Prebuilt, multi-dimensional AI agents come to life through the AI sandbox. Customize roles, tone, response length, rules, and keywords to create the exact customer service persona you need.

Talk to person

POWERED BY

Basic

Tone of voice

友好

🍀 Neutral

🤔 Matter-of-fact

🎓 Professional

😄 Humorous

Answer length

Concise

Standard

Thorough

Communication style

Create customized guidance on the vocabulary and terms 3Chat should use.

Resolved

43

Routed

10

Status

Context and clarification

Create customized guidance on the follow-up questions 3Chat should ask.

Resolved

43

Routed

10

Status

Handover and escalation

Create customized guidance when 3Chat should route straight to your team.

Resolved

43

Routed

10

Status

More features

01 Supports 26 languages worldwide

Automatic translation adapts to global user preferences.

02 Multi-Device Support

Supports PC, mobile, iPad, and other devices.

Data insights

Uses data to build profiles and boost satisfaction

Build customer profiles from inquiries, using AI to continuously refine service strategies and boost satisfaction.

Benchmark

Customer Satisfaction (CSAT)

+24%

Pre-sales conversion improvement

35%

Improvement of customer service efficiency

3x

Price

Different subscriptions to match your companies' needs.

Monthly

Annually

Annual Plan: +2 Free Months

Starter

$29

/mo

For startups and small businesses

Live Chat installation

AI chatbot templates

Chat flow setup

Report analysis

RAG tuning

Wireless Account Authorization

Knowledge base 100Mb

100+ AI Effective Convs/mo

Or 550 turns per convs/mo

Community forum

Growth

$85

/mo

For growing businesses with 100+ inquiries/mo.

Everything in Starter, plus:

Database analytics

Permission Management

Org Management

🔥 MCP

Knowledge Base 5G

300+ AI Effective Convs/mo

Or 1,650 turns per convs/mo

S/A/B tiers available

Customer Service Manager

Pro

$850

/mo

For established businesses with 300+ inquiries/mo.

Everything in Growth, plus:

Multilingual

Custom logo

Knowledge Base Unlimited

3000+ AI Effective Convs/mo

Or 16,500 turns per convs/mo

Custom packages supported

Exclusive Customer Success

Enterprise

Contact us


For medium to large enterprises needing higher AI volume or system integration

☎️

Contact your account manager for a customized pricing proposal

Monthly

Annually

Annual Plan: +2 Free Months

Starter

$29

/mo

For startups and small businesses

Live Chat installation

AI chatbot templates

Chat flow setup

Report analysis

RAG tuning

Wireless Account Authorization

Knowledge base 100Mb

100+ AI Effective Convs/mo

Or 550 turns per convs/mo

Community forum

Growth

$85

/mo

For growing businesses with 100+ inquiries/mo.

Everything in Starter, plus:

Database analytics

Permission Management

Org Management

🔥 MCP

Knowledge Base 5G

300+ AI Effective Convs/mo

Or 1,650 turns per convs/mo

S/A/B tiers available

Customer Service Manager

Pro

$850

/mo

For established businesses with 300+ inquiries/mo.

Everything in Growth, plus:

Multilingual

Custom logo

Knowledge Base Unlimited

3000+ AI Effective Convs/mo

Or 16,500 turns per convs/mo

Custom packages supported

Exclusive Customer Success

Enterprise

Contact us


For medium to large enterprises needing higher AI volume or system integration

☎️

Contact your account manager for a customized pricing proposal

FAQ

More questions? Please contact us.

What is 3chat.ai?

Do you need an IT professional to use 3Chat.ai?

3Chat.ai is designed for non-technical users. With an intuitive interface, you can easily upload documents, customize the chatbot’s responses, and integrate it into your site or app. Complex tasks like model training and data processing are handled automatically, letting you focus on your content. Even without an IT team, small and medium businesses can quickly deploy intelligent customer service with 3Chat.ai.

How can 3Chat.ai convert my business knowledge into responses?

What happesn if 3chat.ai cannot answer a question?

Can 3Chat.ai be integrated into my website, WeChat, or other systems?

What is the cost of 3Chat? What are the differences between the versions?

Can I cancel the service at any time?

Is one customer message considered one conversation?

What is an effective AI conversation?

What is 3chat.ai?

Do you need an IT professional to use 3Chat.ai?

3Chat.ai is designed for non-technical users. With an intuitive interface, you can easily upload documents, customize the chatbot’s responses, and integrate it into your site or app. Complex tasks like model training and data processing are handled automatically, letting you focus on your content. Even without an IT team, small and medium businesses can quickly deploy intelligent customer service with 3Chat.ai.

How can 3Chat.ai convert my business knowledge into responses?

What happesn if 3chat.ai cannot answer a question?

Can 3Chat.ai be integrated into my website, WeChat, or other systems?

What is the cost of 3Chat? What are the differences between the versions?

Can I cancel the service at any time?

Is one customer message considered one conversation?

What is an effective AI conversation?

3Chat

3Chat.AI

AI-native Agentic Customer Service for Global Enterprises

Exceptionally easy-to-use AI customer service agent

3Chat

Key features of 3Chat

Omnichannel interface for unified inquiry management

Deploy across websites, e-commerce platforms, standalone sites, email, and WeChat—centralizing all customer chats into one unified channel for structured data and streamlined operations.

陈天

@3Chat 600eSROS频繁重启处理怎么办?

3Chat

@陈天 



根据Oasis 600E移动机器人的维检手册,SROS频繁重启可能是由于地图文件或其他文件损坏导致的。以下是解决步骤:

• 检查文件损坏:可以尝试删除可能损坏的文件。不过,这项操作需要由斯坦德机器人 公司进行处理,请联系公司获取专业的支持。

• 升级操作系統:确保你的机器人操作系统(SROS)是最新的版本。在产品保修期内,可以联系公司获取最新版本的操作系统文件并进行升级。具体升级步骤可以参考机器人操作系统升级流程图。


如果间题依旧存在,建议记录下发生异常的详细信息(例如异常发生的时间、具体描述、系统信息等)并反馈给公司以获取更进一步的帮助。

黄宇

@3Chat SN-250421002的滑轮坏了,需要订购一个

3Chat

@黄宇 



此商品对应的滑轮是:



编号:SP12051203831



名称:U型滑轮



规格:直径30-200mm、轮宽10-30mm



当前已有库存 120个,是否要直接下单?

First MCP-based support agent, built for system integration

Built on the MCP protocol, 3Chat enables seamless integration by enhancing LLMs with real-time data, domain knowledge, and dynamic context—boosting task collaboration and contextual accuracy.At ultra-low cost, it connects with marketing, customer service, logistics, and production systems to unify your entire business.

Personalized AI support, professionally delivered

Prebuilt, multi-dimensional AI agents come to life through the AI sandbox. Customize roles, tone, response length, rules, and keywords to create the exact customer service persona you need.

Talk to person

POWERED BY

Basic

Tone of voice

友好

🍀 Neutral

🤔 Matter-of-fact

🎓 Professional

😄 Humorous

Answer length

Concise

Standard

Thorough

Communication style

Create customized guidance on the vocabulary and terms 3Chat should use.

Resolved

43

Routed

10

Status

Context and clarification

Create customized guidance on the follow-up questions 3Chat should ask.

Resolved

43

Routed

10

Status

Handover and escalation

Create customized guidance when 3Chat should route straight to your team.

Resolved

43

Routed

10

Status

Talk to person

POWERED BY

Basic

Tone of voice

友好

🍀 Neutral

🤔 Matter-of-fact

🎓 Professional

😄 Humorous

Answer length

Concise

Standard

Thorough

Communication style

Create customized guidance on the vocabulary and terms 3Chat should use.

Resolved

43

Routed

10

Status

Context and clarification

Create customized guidance on the follow-up questions 3Chat should ask.

Resolved

43

Routed

10

Status

Handover and escalation

Create customized guidance when 3Chat should route straight to your team.

Resolved

43

Routed

10

Status

More features

01

Supports 26 languages worldwide

Automatic translation adapts to global user preferences.

02

Multi-Device Support

Supports PC, mobile, iPad, and other devices.

Data insights

Uses data to build profiles and boost satisfaction

Build customer profiles from inquiries, using AI to continuously refine service strategies and boost satisfaction.

Benchmark

Customer Satisfaction (CSAT)

+24%

Paid 3Chat users see a 24% average boost in CSAT.

Pre-sales conversion improvement

35%

35% avg. boost in lead-to-customer conversion.

Improvement of customer service efficiency

3x

3Chat solves over 60% of customer service issues in pre-sales consultations.

Price

Different subscriptions to match your companies' needs.

Monthly

Annually

Annual Plan: +2 Free Months

Starter

$290

/yr

For startups and small businesses

Live Chat installation

AI chatbot templates

Chat flow setup

Report analysis

RAG tuning

Wireless Account Authorization

Knowledge base 100Mb

100+ AI Effective Convs/mo

Or 550 turns per convs/mo

Community forum

Growth

$850

/yr

For growing businesses with 100+ inquiries/mo.

Everything in Starter, plus:

Database analytics

Permission Management

Org Management

🔥 MCP

Knowledge Base 5G

300+ AI Effective Convs/mo

Or 1,650 turns per convs/mo

S/A/B tiers available

Customer Service Manager

Pro

$8,500

/yr

For established businesses with 300+ inquiries/mo.

Everything in Growth, plus:

Multilingual

Custom logo

Knowledge Base Unlimited

3000+ AI Effective Convs/mo

Or 16,500 turns per convs/mo

Custom packages supported

Exclusive Customer Success

Enterprise

Contact us


For medium to large enterprises needing higher AI volume or system integration

☎️

Contact your account manager for a customized pricing proposal

FAQ

More questions? Please contact us.

What is 3chat.ai?

Do you need an IT professional to use 3Chat.ai?

3Chat.ai is designed for non-technical users. With an intuitive interface, you can easily upload documents, customize the chatbot’s responses, and integrate it into your site or app. Complex tasks like model training and data processing are handled automatically, letting you focus on your content. Even without an IT team, small and medium businesses can quickly deploy intelligent customer service with 3Chat.ai.

How can 3Chat.ai convert my business knowledge into responses?

What happesn if 3chat.ai cannot answer a question?

Can 3Chat.ai be integrated into my website, WeChat, or other systems?

What is the cost of 3Chat? What are the differences between the versions?

Can I cancel the service at any time?

Is one customer message considered one conversation?

What is an effective AI conversation?

What is 3chat.ai?

Do you need an IT professional to use 3Chat.ai?

3Chat.ai is designed for non-technical users. With an intuitive interface, you can easily upload documents, customize the chatbot’s responses, and integrate it into your site or app. Complex tasks like model training and data processing are handled automatically, letting you focus on your content. Even without an IT team, small and medium businesses can quickly deploy intelligent customer service with 3Chat.ai.

How can 3Chat.ai convert my business knowledge into responses?

What happesn if 3chat.ai cannot answer a question?

Can 3Chat.ai be integrated into my website, WeChat, or other systems?

What is the cost of 3Chat? What are the differences between the versions?

Can I cancel the service at any time?

Is one customer message considered one conversation?

What is an effective AI conversation?

Contact us!

Address

Building A6, 10th Floor, No. 1528, Gumei Road, Xuhui District
Headquarters · Shanghai

Branches · Singapore · Guangzhou · Chengdu · Hangzhou · Hefei · Nanjing · Shijiazhuang

A Powerful & Easy-to-use

AI Customer Service Agent

Exceptionally easy-to-use AI customer service agent

3Chat

Key features of 3Chat

Omnichannel interface for unified inquiry management

Deploy across websites, e-commerce platforms, standalone sites, email, and WeChat—centralizing all customer chats into one unified channel for structured data and streamlined operations.

陈天

@3Chat 600eSROS频繁重启处理怎么办?

3Chat

@陈天 



根据Oasis 600E移动机器人的维检手册,SROS频繁重启可能是由于地图文件或其他文件损坏导致的。以下是解决步骤:

• 检查文件损坏:可以尝试删除可能损坏的文件。不过,这项操作需要由斯坦德机器人 公司进行处理,请联系公司获取专业的支持。

• 升级操作系統:确保你的机器人操作系统(SROS)是最新的版本。在产品保修期内,可以联系公司获取最新版本的操作系统文件并进行升级。具体升级步骤可以参考机器人操作系统升级流程图。


如果间题依旧存在,建议记录下发生异常的详细信息(例如异常发生的时间、具体描述、系统信息等)并反馈给公司以获取更进一步的帮助。

黄宇

@3Chat SN-250421002的滑轮坏了,需要订购一个

3Chat

@黄宇 



此商品对应的滑轮是:



编号:SP12051203831



名称:U型滑轮



规格:直径30-200mm、轮宽10-30mm



当前已有库存 120个,是否要直接下单?

First MCP-based support agent, built for system integration

Built on the MCP protocol, it enhances LLM’s contextual awareness with real-time data and domain knowledge. Integrates marketing, customer service, logistics, and production systems at a low cost for seamless business connectivity.

Personalized AI support, professionally delivered

Prebuilt, multi-dimensional AI agents come to life through the AI sandbox. Customize roles, tone, response length, rules, and keywords to create the exact customer service persona you need.

Talk to person

POWERED BY

Basic

Tone of voice

友好

🍀 Neutral

🤔 Matter-of-fact

🎓 Professional

😄 Humorous

Answer length

Concise

Standard

Thorough

Communication style

Create customized guidance on the vocabulary and terms 3Chat should use.

Resolved

43

Routed

10

Status

Context and clarification

Create customized guidance on the follow-up questions 3Chat should ask.

Resolved

43

Routed

10

Status

Handover and escalation

Create customized guidance when 3Chat should route straight to your team.

Resolved

43

Routed

10

Status

More features

01 Supports 26 languages worldwide

Automatic translation adapts to global user preferences.

02 Multi-Device Support

Supports PC, mobile, iPad, and other devices.

Data insights

Uses data to build profiles and boost satisfaction

Build customer profiles from inquiries, using AI to continuously refine service strategies and boost satisfaction.

Benchmark

Customer Satisfaction (CSAT)

+24%

Paid 3Chat users see a 24% average boost in CSAT.

Pre-sales conversion improvement

35%

35% avg. boost in lead-to-customer conversion.

Improvement of customer service efficiency

3 times

3Chat solves over 60% of customer service issues in pre-sales consultations.

Price

Different subscriptions to match your companies' needs.

Monthly

Annually

Annual Plan: +2 Free Months

Starter

$29

/mo

For startups and small businesses

Live Chat installation

AI chatbot templates

Chat flow setup

Report analysis

RAG tuning

Wireless Account Authorization

Knowledge base 100Mb

100+ AI Effective Convs/mo

Or 550 turns per convs/mo

Community forum

Growth

$85

/mo

For growing businesses with 100+ inquiries/mo.

Everything in Starter, plus:

Database analytics

Permission Management

Org Management

🔥 MCP

Knowledge Base 5G

300+ AI Effective Convs/mo

Or 1,650 turns per convs/mo

S/A/B tiers available

Customer Service Manager

Pro

$850

/mo

For established businesses with 300+ inquiries/mo.

Everything in Growth, plus:

Multilingual

Custom logo

Knowledge Base Unlimited

3000+ AI Effective Convs/mo

Or 16,500 turns per convs/mo

Custom packages supported

Exclusive Customer Success

Enterprise

Contact us


For medium to large enterprises needing higher AI volume or system integration

☎️

Contact your account manager for a customized pricing proposal

Monthly

Annually

Annual Plan: +2 Free Months

Starter

$29

/mo

For startups and small businesses

Live Chat installation

AI chatbot templates

Chat flow setup

Report analysis

RAG tuning

Wireless Account Authorization

Knowledge base 100Mb

100+ AI Effective Convs/mo

Or 550 turns per convs/mo

Community forum

Growth

$85

/mo

For growing businesses with 100+ inquiries/mo.

Everything in Starter, plus:

Database analytics

Permission Management

Org Management

🔥 MCP

Knowledge Base 5G

300+ AI Effective Convs/mo

Or 1,650 turns per convs/mo

S/A/B tiers available

Customer Service Manager

Pro

$850

/mo

For established businesses with 300+ inquiries/mo.

Everything in Growth, plus:

Multilingual

Custom logo

Knowledge Base Unlimited

3000+ AI Effective Convs/mo

Or 16,500 turns per convs/mo

Custom packages supported

Exclusive Customer Success

Enterprise

Contact us


For medium to large enterprises needing higher AI volume or system integration

☎️

Contact your account manager for a customized pricing proposal

FAQ

More questions? Please contact us.

What is 3chat.ai?

Do you need an IT professional to use 3Chat.ai?

3Chat.ai is designed for non-technical users. With an intuitive interface, you can easily upload documents, customize the chatbot’s responses, and integrate it into your site or app. Complex tasks like model training and data processing are handled automatically, letting you focus on your content. Even without an IT team, small and medium businesses can quickly deploy intelligent customer service with 3Chat.ai.

How can 3Chat.ai convert my business knowledge into responses?

What happesn if 3chat.ai cannot answer a question?

Can 3Chat.ai be integrated into my website, WeChat, or other systems?

What is the cost of 3Chat? What are the differences between the versions?

Can I cancel the service at any time?

Is one customer message considered one conversation?

What is an effective AI conversation?

What is 3chat.ai?

Do you need an IT professional to use 3Chat.ai?

3Chat.ai is designed for non-technical users. With an intuitive interface, you can easily upload documents, customize the chatbot’s responses, and integrate it into your site or app. Complex tasks like model training and data processing are handled automatically, letting you focus on your content. Even without an IT team, small and medium businesses can quickly deploy intelligent customer service with 3Chat.ai.

How can 3Chat.ai convert my business knowledge into responses?

What happesn if 3chat.ai cannot answer a question?

Can 3Chat.ai be integrated into my website, WeChat, or other systems?

What is the cost of 3Chat? What are the differences between the versions?

Can I cancel the service at any time?

Is one customer message considered one conversation?

What is an effective AI conversation?

Contact us!

Address

Building A6, 10th Floor, No. 1528, Gumei Road, Xuhui District
Headquarters · Shanghai

Branches · Singapore · Guangzhou · Chengdu · Hangzhou · Hefei · Nanjing · Shijiazhuang

Contact us!

Address

Building A6, 10th Floor, No. 1528, Gumei Road, Xuhui District
Headquarters · Shanghai

Branches · Singapore · Guangzhou · Chengdu · Hangzhou · Hefei · Nanjing · Shijiazhuang