30 useful WhatsApp tips for 2025 that you can use after reading this.

In the previous article, we learned what WhatsApp is and what cross-border sellers often use WhatsApp for. In this article, we will explore those little-known tips during the use of WhatsApp, combining personal usage experience with the wisdom of online articles to discover 30 little-known tips for using WhatsApp!

Cross-border sellers who understand these tips can use WhatsApp more smoothly, helping you improve efficiency!

Chat and Message Management

Pin Chats: You can pin up to 5 of your most important chats to the top of the list so you won't miss important information. To pin a chat, simply long press the desired chat and click the pin icon.

Edit Messages: After sending a message, if you find a typo or need to modify it, you can long press the message to edit it within 15 minutes. Edited messages will show a “Edited” tag, but the other party will not see the modification history.

Reply Privately: In group chats, long press a message, select “More” or “...”, then choose “Reply Privately” to respond directly in a private chat, which is very convenient.

Scheduled Messages: WhatsApp's scheduled message feature can be implemented through two channels. You can use WhatsApp's built-in message scheduling program to write a message and select a time and date for it to be sent automatically; at the same time, you can use third-party applications (such as 3Chat.ai for scheduled responses) to do the same. After editing the message you want to express, import it into 3Chat.ai, select the sending time, and the AI will send it automatically when due.

Star Messages: Long press any message, click the star icon, and you can mark it as an important message. You can quickly find them in the “Starred Messages” section of contacts or groups.

Draft Reminders and Prioritized Display: When you start typing in a chat but don’t send, WhatsApp will mark the unsent content as “Draft” and display it at the top of the chat list. This way, when you open the app next time, you can immediately see the content that needs to be processed or sent, avoiding forgetting.

Auto-replies: When the unread messages in WhatsApp reach 99+, it does not support one-click auto-reply messages. However, auto-reply features can be realized through third-party programs like 3Chat.ai. When you integrate a WhatsApp channel into 3Chat.ai, the relevant intelligent bot will take over and automatically reply to customer messages without worrying about unanswered inquiries.

Custom Stickers: In addition to using built-in stickers, you can use GIPHY or sticker-making apps to create custom stickers or emojis that fit your brand style. Using them in conversations, status updates, or small activities can make your brand more recognizable and relatable.

More Flexible Disappearing Messages: You can enable the “Disappearing Messages” feature and set messages to disappear automatically after 24 hours, 7 days, or 90 days. This is useful for situations where you need to regularly clean up conversation content or do not wish to keep sensitive or promotional information for a long time.

Privacy and Security

• Send View Once Media: Set pictures or videos to “View Once” mode, which is very suitable for sending sensitive content, new product previews, or sample images. Once the other party views it, the file will automatically disappear, and it cannot be saved or forwarded again, which is particularly suitable for confidential content.

• Hide Chats / Chat Lock / Secret Password: You can lock or hide specific chats through settings, requiring biometric (fingerprint or face ID), password, or secret password to access. You can even set hidden chats not to be displayed in the main chat list, which is very useful for protecting sensitive business or personal privacy.

• Block Unknown Calls and Mute Group Notifications: To avoid disturbances from unknown numbers or unwanted groups, it is best to mute their notifications. This not only reduces distractions but also prevents complaints from users due to excessive group messages, thus lowering the risk of accounts being marked as spam.

• Hide Last Seen / Online Status / Read Receipts: You can freely control who can see your “Last Seen,” “Online Status,” and “Read Receipts.” This is particularly important in markets where some users feel pressured by the “24-hour monitoring,” allowing your private communication to be more flexible.

• Protect IP Address: To enhance call security, WhatsApp has introduced the “Protect IP Address” feature. Once enabled, your calls will be routed through WhatsApp's servers to avoid directly exposing your IP address and approximate location information, enhancing call privacy protection.

  
  

Media and File Management

• HD Photos and Videos: When sending photos and videos, you can select the “HD” option at the top of the editing interface to send in higher quality, avoiding compression.

• Send Original Quality Media Files (Bypass Compression): WhatsApp typically compresses images and videos automatically, leading to quality loss. However, you can choose to send media files in the form of “Document,” which preserves the original quality. This tip is very useful for scenarios that require showcasing brand images, product detail images or any content with high visual quality demands.

• Scan Document: In the iPhone version of WhatsApp, you can directly choose “Scan Document” in the attachment options to quickly scan physical documents, contracts, or receipts with your phone camera, and send them directly in PDF format. This saves the hassle of scanning and saving through other apps before sending.

• Export Chat History / Chat History Backup: If you need to save important conversations with clients or key information, you can choose to export chat history (with the option to include media files). This is very helpful for internal audits, process documentation, or resolving potential disputes.

• Convert Short Videos to GIF: For shorter video clips (usually within 6 seconds), you can use WhatsApp's built-in GIF feature to convert them into animated GIFs for sending. GIFs are more engaging than videos and can also save bandwidth and data, making them great for creating brand promotions or dynamic reminders.

  
  

Efficiency and Multitasking

• Multi-Device Connectivity / Web/Desktop Independent Use: WhatsApp can connect up to 4 devices and can be used independently on computers, tablets, or secondary phones. This is very convenient for team collaboration or multitasking such as conducting market research and responding to clients, greatly improving work efficiency.

• Multi-End Content Sync Feature: Although WhatsApp also provides multi-end content sync capabilities, if multiple members of a team share an account, confusion may arise. WhatsApp supports the integration of third-party tools, such as 3Chat.ai, to unify the management of all conversations and perform summaries and analyses in the background.

• Check the Exact Read Time / Delivery Status of a Message: Long press a sent message, click “Info,” and you can see when the message was delivered and when it was read. This detail is very helpful for customer follow-ups, order confirmations, or communication across time zones, effectively avoiding misunderstandings.

• Use Status for Content Teasing and Interaction: Use the Status feature (similar to “Moments” or “Stories”) to announce events or new products to attract user interest. When users view and respond to your status, you can provide more specific offers through private chat or broadcasts. This “soft contact first, then hard sell” approach is easier to accept.

• Shortcut Chats and Home Screen Shortcuts: You can create home screen shortcuts for frequently used clients or important conversations to quickly enter chats. For team operators, this can greatly improve work efficiency.

• Control Automatic Media Downloads and Save Storage Space: In the settings, turn off or limit the automatic download of media (such as photos, videos, and GIFs), and only manually click to download when needed. This not only saves user mobile data and storage space but also reduces the accumulation of useless content, improving user experience.

• Advanced Search and Filtering Features: In the chat list or within a specific conversation, you can use the search function and filter by media type (such as photos, videos, documents, etc.) to quickly find the content you need. This can save you a lot of time when searching for orders, contracts, or invoice screenshots.

  
  

Other Useful Tips

• Picture-in-Picture Mode: When watching video links from platforms like YouTube, Facebook, or Instagram within WhatsApp, the video will automatically play in a small window within the app, eliminating the need to switch to other apps.

• Set Custom Notifications: For especially important contacts or groups, you can set unique notification tones and vibration patterns, allowing you to know who has sent the message even without looking at your phone.

• Accelerate Voice Message Playback Speed: After long pressing a voice message, an “1x” icon will appear on the right. Clicking it allows you to switch between 1x, 1.5x, and 2x speeds, saving time when listening to voice messages.

• Share Live Location: Many people only know how to share a static “current location,” but the “Live Location Sharing” feature is more practical. You can share your real-time location as you move with clients or colleagues and set a duration for it. This is very convenient for meetings, deliveries, or when you need to know the other party's specific moving route.

• Dual SIM Profiles: For users with dual SIM phones, WhatsApp now allows you to manage two separate accounts simultaneously. By using this feature, you can have unique personal and work profiles to avoid chat clutter.

• Home Screen Shortcuts: Long press the WhatsApp icon on the iPhone home screen to bring up a shortcut menu that provides some commonly used features, such as quickly opening the camera, viewing recent chats, or displaying your QR code. This allows you to quickly access commonly used features and save time.

Reference Documents:

3Chat.ai Official Site

Independent Site Operation Secrets｜Use WhatsApp Well to Easily Improve Conversion Rates

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Conclusion

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