Latest

Latest

Latest

BLOG

「干货分享」AI客服的投资回报率(ROI)到底怎么算?一文教你避开“烧钱”误区
「干货分享」AI客服的投资回报率(ROI)到底怎么算?一文教你避开“烧钱”误区

Nov 11, 2025

Nov 11, 2025

「干货分享」2025年末总结:“自建客服团队”、“客服外包”或“AI客服”,哪个更有性价比?
「干货分享」2025年末总结:“自建客服团队”、“客服外包”或“AI客服”,哪个更有性价比?

Nov 9, 2025

Nov 9, 2025

「产品方案」让AI客服更聪明:校准你的智能体表现
「产品方案」让AI客服更聪明:校准你的智能体表现

Nov 6, 2025

Nov 6, 2025

Solutions

The new paradigm of AI customer service in the 'Product Solution': able to communicate through voice, images, and text.
The new paradigm of AI customer service in the 'Product Solution': able to communicate through voice, images, and text.

Oct 31, 2025

Oct 31, 2025

Solutions

How can the 'product plan' hand over the management of store appointment receptions to AI customer service?
How can the 'product plan' hand over the management of store appointment receptions to AI customer service?

Oct 23, 2025

Oct 23, 2025

Solutions

"Product Solutions" Proactive AI Customer Service Agent: Let's talk about how to create an AI customer service that is "proactive."
"Product Solutions" Proactive AI Customer Service Agent: Let's talk about how to create an AI customer service that is "proactive."

Oct 13, 2025

Oct 13, 2025

Solutions

「操作指引」全渠道解锁 3Chat.ai 客服能力 :WhatsApp
「操作指引」全渠道解锁 3Chat.ai 客服能力 :WhatsApp

Oct 13, 2025

Oct 13, 2025

Guides

「操作指引」全渠道解锁 3Chat.ai 客服能力 :抖音私信
「操作指引」全渠道解锁 3Chat.ai 客服能力 :抖音私信

Oct 13, 2025

Oct 13, 2025

Guides

「操作指引」全渠道解锁 3Chat.ai 客服能力 :Facebook
「操作指引」全渠道解锁 3Chat.ai 客服能力 :Facebook

Oct 13, 2025

Oct 13, 2025

Guides

「操作指引」全渠道解锁 3Chat.ai 客服能力 :微信私域
「操作指引」全渠道解锁 3Chat.ai 客服能力 :微信私域

Oct 13, 2025

Oct 13, 2025

Guides

「客户案例」这家家居企业,用AI解放了80%的销售员!
「客户案例」这家家居企业,用AI解放了80%的销售员!

Oct 13, 2025

Oct 13, 2025

"Product Solution" 3Chat.ai: Helping private domain sellers bridge the last mile of marketing conversion.
"Product Solution" 3Chat.ai: Helping private domain sellers bridge the last mile of marketing conversion.

Oct 13, 2025

Oct 13, 2025

Solutions

「深度洞察」亚马逊精细化运营:AI客服工具的融入与实践
「深度洞察」亚马逊精细化运营:AI客服工具的融入与实践

Oct 11, 2025

Oct 11, 2025

「客户案例」美妆行业 × 3Chat.ai打造专属智能客服系统
「客户案例」美妆行业 × 3Chat.ai打造专属智能客服系统

Oct 11, 2025

Oct 11, 2025

The most open AI customer service solution: How AI customer service manages "group chats" and "transferring to a human".
The most open AI customer service solution: How AI customer service manages "group chats" and "transferring to a human".

Oct 11, 2025

Oct 11, 2025

Solutions

The "Product Plan" is a custom MCP tool configured for 3Chat Agent.
The "Product Plan" is a custom MCP tool configured for 3Chat Agent.

Oct 11, 2025

Oct 11, 2025

Solutions

How to Delete Data You Authorized 3Chat.ai via Facebook or Instagram
How to Delete Data You Authorized 3Chat.ai via Facebook or Instagram

Sep 30, 2025

Sep 30, 2025

Guides

30 useful WhatsApp tips for 2025 that you can use after reading this.
30 useful WhatsApp tips for 2025 that you can use after reading this.

Sep 22, 2025

Sep 22, 2025

Is the so-called Agentic AI an overhyped concept?
Is the so-called Agentic AI an overhyped concept?

Sep 12, 2025

Sep 12, 2025

3Chat.ai: Agentic AI Customer Agent That Understands Your Business
3Chat.ai: Agentic AI Customer Agent That Understands Your Business

Sep 11, 2025

Sep 11, 2025

Solutions

「深度洞察」私域运营(3):AI客服与AARRR模型能碰撞出怎样的火花?
「深度洞察」私域运营(3):AI客服与AARRR模型能碰撞出怎样的火花?

Sep 11, 2025

Sep 11, 2025

Independent website operation secrets | Use WhatsApp effectively to easily improve conversion rates
Independent website operation secrets | Use WhatsApp effectively to easily improve conversion rates

Sep 8, 2025

Sep 8, 2025

Other

Detailed explanation of customer experience metrics - how much do you know about customer satisfaction, customer effort score, and net promoter score?
Detailed explanation of customer experience metrics - how much do you know about customer satisfaction, customer effort score, and net promoter score?

Sep 3, 2025

Sep 3, 2025

Three-step setup for private domain traffic system
Three-step setup for private domain traffic system

Sep 2, 2025

Sep 2, 2025

3Chat.ai helps Moxa Singapore build an intelligent WhatsApp customer service case.
3Chat.ai helps Moxa Singapore build an intelligent WhatsApp customer service case.

Sep 1, 2025

Sep 1, 2025

Private domain operation (2): Intelligent agent + SOP = Doubling the efficiency of private domains
Private domain operation (2): Intelligent agent + SOP = Doubling the efficiency of private domains

Aug 25, 2025

Aug 25, 2025

An Interpretation of RAG, Agent, and MCP's Impact on the Customer Service Industry
An Interpretation of RAG, Agent, and MCP's Impact on the Customer Service Industry

Aug 19, 2025

Aug 19, 2025

3Chat.ai empowers Shopify + WhatsApp, assisting cross-border merchants with full-link intelligent marketing!
3Chat.ai empowers Shopify + WhatsApp, assisting cross-border merchants with full-link intelligent marketing!

Aug 11, 2025

Aug 11, 2025

Solutions

Shopify + WhatsApp AI Customer Service Prompt Template
Shopify + WhatsApp AI Customer Service Prompt Template

Aug 10, 2025

Aug 10, 2025

Other

Private Domain Operations (1): This is how to manage private domain traffic! Doubling the repurchase rate!
Private Domain Operations (1): This is how to manage private domain traffic! Doubling the repurchase rate!

Aug 8, 2025

Aug 8, 2025

AI Customer Service Prompt Template for Education and Training Industry
AI Customer Service Prompt Template for Education and Training Industry

Aug 1, 2025

Aug 1, 2025

Other

3Chat.ai's practical experience in private domain conversion in the education and training industry: 3 steps to build and achieve automatic customer acquisition through WeChat's private domain!
3Chat.ai's practical experience in private domain conversion in the education and training industry: 3 steps to build and achieve automatic customer acquisition through WeChat's private domain!

Jul 31, 2025

Jul 31, 2025

Solutions

Customer Management Essentials: A Practical Guide to Analyzing Customer Feedback
Customer Management Essentials: A Practical Guide to Analyzing Customer Feedback

Jul 23, 2025

Jul 23, 2025

Customer Management Essentials: What is Customer Feedback Analysis?
Customer Management Essentials: What is Customer Feedback Analysis?

Jul 23, 2025

Jul 23, 2025

Customer management essentials: Customer service goes beyond just saying "Hi, I'm here!"
Customer management essentials: Customer service goes beyond just saying "Hi, I'm here!"

Jul 18, 2025

Jul 18, 2025

How to install 3Chat instant messaging on a self-built website
How to install 3Chat instant messaging on a self-built website

Jul 1, 2025

Jul 1, 2025

Guides

How to install 3Chat instant chat in Framer
How to install 3Chat instant chat in Framer

Jul 1, 2025

Jul 1, 2025

Guides

How to install 3Chat instant messaging on WordPress
How to install 3Chat instant messaging on WordPress

Jul 1, 2025

Jul 1, 2025

Guides

How to install 3Chat Live Chat on Shopify
How to install 3Chat Live Chat on Shopify

Jul 1, 2025

Jul 1, 2025

Guides

Yellow Flower
Yellow Flower
Yellow Flower
Yellow Flower
How to connect WeChat Official Account in 3Chat
How to connect WeChat Official Account in 3Chat

Jun 20, 2025

Jun 20, 2025

Guides

Orange Flower
Orange Flower
Orange Flower
Orange Flower
How to Connect 3Chat to Your Custom Lark Bot
How to Connect 3Chat to Your Custom Lark Bot

Jun 20, 2025

Jun 20, 2025

Guides

Purple Flower
Purple Flower
Purple Flower
Purple Flower
How to connect your service email to 3Chat
How to connect your service email to 3Chat

Jun 20, 2025

Jun 20, 2025

Guides

Lilac Flower
Lilac Flower
Lilac Flower
Lilac Flower
New Core Technology User Service Agreement
New Core Technology User Service Agreement

Mar 1, 2025

Mar 1, 2025

Other

Lilac Flower
Lilac Flower
Lilac Flower
Lilac Flower
New Core Technology Subscription Agreement
New Core Technology Subscription Agreement

Dec 31, 2024

Dec 31, 2024

Other

Green Fern
Green Fern
Green Fern
Green Fern
New Core Technology Privacy Policy
New Core Technology Privacy Policy

May 24, 2023

May 24, 2023

Other

FAQ

FAQ

More questions? Please contact us.

What is 3chat.ai?

Do you need an IT professional to use 3Chat.ai?

3Chat.ai is designed for non-technical users. With an intuitive interface, you can easily upload documents, customize the chatbot’s responses, and integrate it into your site or app. Complex tasks like model training and data processing are handled automatically, letting you focus on your content. Even without an IT team, small and medium businesses can quickly deploy intelligent customer service with 3Chat.ai.

How can 3Chat.ai convert my business knowledge into responses?

What happesn if 3chat.ai cannot answer a question?

Can 3Chat.ai be integrated into my website, WeChat, or other systems?

What is the cost of 3Chat? What are the differences between the versions?

Can I cancel the service at any time?

Is one customer message considered one conversation?

What is 3chat.ai?

Do you need an IT professional to use 3Chat.ai?

3Chat.ai is designed for non-technical users. With an intuitive interface, you can easily upload documents, customize the chatbot’s responses, and integrate it into your site or app. Complex tasks like model training and data processing are handled automatically, letting you focus on your content. Even without an IT team, small and medium businesses can quickly deploy intelligent customer service with 3Chat.ai.

How can 3Chat.ai convert my business knowledge into responses?

What happesn if 3chat.ai cannot answer a question?

Can 3Chat.ai be integrated into my website, WeChat, or other systems?

What is the cost of 3Chat? What are the differences between the versions?

Can I cancel the service at any time?

Is one customer message considered one conversation?

Contact us!

Contact us!

Contact us!

Address

Building A6, 10th Floor, No. 1528, Gumei Road, Xuhui District
Headquarters · Shanghai

Branches · Singapore · Guangzhou · Chengdu · Hangzhou · Hefei · Nanjing · Shijiazhuang

Free trial

Free trial

© 2025, 3Chat.ai. All rights reserved. NEW CORE TECH CO., PTE. LTD. ICP License No. 沪ICP备18014720号-10 (3chatai.cn) | 沪ICP备18014720号-11 (3chatai.com)

© 2025, 3Chat.ai. All rights reserved. NEW CORE TECH CO., PTE. LTD. ICP License No. 沪ICP备18014720号-10 (3chatai.cn) | 沪ICP备18014720号-11 (3chatai.com)

© 2025, 3Chat.ai. All rights reserved. NEW CORE TECH CO., PTE. LTD. ICP License No. 沪ICP备18014720号-10 (3chatai.cn) | 沪ICP备18014720号-11 (3chatai.com)

© 2025, 3Chat (a product of NEW CORE TECH CO., PTE. LTD.). All rights reserved. NEW CORE TECH CO., PTE. LTD. | 143 Cecil Street, GB Building, #03-01, Singapore 069542, Singapore

上海纽酷信息科技有限公司 沪ICP备18014720号-10 (3chat.ai) | 沪ICP备18014720号-11 (3chat.ai)

© 2025, 3Chat (a product of NEW CORE TECH CO., PTE. LTD.). All rights reserved. NEW CORE TECH CO., PTE. LTD. | 143 Cecil Street, GB Building, #03-01, Singapore 069542, Singapore

上海纽酷信息科技有限公司 沪ICP备18014720号-10 (3chat.ai) | 沪ICP备18014720号-11 (3chat.ai)

© 2025, 3Chat (a product of NEW CORE TECH CO., PTE. LTD.). All rights reserved. NEW CORE TECH CO., PTE. LTD. | 143 Cecil Street, GB Building, #03-01, Singapore 069542, Singapore

上海纽酷信息科技有限公司 沪ICP备18014720号-10 (3chat.ai) | 沪ICP备18014720号-11 (3chat.ai)