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Omnichannel interface for unified inquiry management

3Chat

Smart customer service expert for your website and brand portal

Answer customer questions accurately based on the knowledge base, easily handle various inquiries on the official website through preset personalized response requirements, and become a smart customer service expert who can stand alone at the portal!

陈天

@3Chat 600eSROS频繁重启处理怎么办?

3Chat

@Chen Tian 



According to the maintenance manual for the Oasis 600E mobile robot, frequent reboots of the SROS may be caused by corrupt map files or other files. Here are the troubleshooting steps:

• Check for file corruption: You may try deleting potentially corrupt files. However, this action needs to be handled by Stand Robotics Company, please contact them for professional support.

• Upgrade the operating system: Ensure that your robot's operating system (SROS) is the latest version. Within the warranty period, you can contact the company to obtain the latest version of the operating system files and upgrade. Specific upgrade steps can be referenced in the robot operating system upgrade flowchart.


If the problem persists, it is recommended to record detailed information about the occurrence of the anomaly (such as the time of the anomaly, specific description, system information, etc.) and provide feedback to the company for further assistance.

黄宇

@3Chat SN-250421002的滑轮坏了,需要订购一个

3Chat

@黄宇 



此商品对应的滑轮是:



编号:SP12051203831



名称:U型滑轮



规格:直径30-200mm、轮宽10-30mm



当前已有库存 120个,是否要直接下单?

IM collaborative workspace platform

Seamless integration with IM platforms like Lark.

Email integration with faster parsing and processing

Supports multi-platform email config, centralized management, auto-categorization of customer emails (inquiries, complaints, collaborations), and priority labeling. AI drafts replies with suggestions (e.g., product manual links), ready for one-click sending after review.

Instant messaging and social media tools

Supports global IMs like WeChat and WhatsApp, automatically syncing chat records and providing real-time translation in 26 languages, breaking language barriers for smooth international service!

FAQ

More questions? Please contact us.

What is 3chat.ai?

Do you need an IT professional to use 3Chat.ai?

3Chat.ai is designed for non-technical users. With an intuitive interface, you can easily upload documents, customize the chatbot’s responses, and integrate it into your site or app. Complex tasks like model training and data processing are handled automatically, letting you focus on your content. Even without an IT team, small and medium businesses can quickly deploy intelligent customer service with 3Chat.ai.

How can 3Chat.ai convert my business knowledge into responses?

What happesn if 3chat.ai cannot answer a question?

Can 3Chat.ai be integrated into my website, WeChat, or other systems?

What is the cost of 3Chat? What are the differences between the versions?

Can I cancel the service at any time?

Is one customer message considered one conversation?

Smart customer service expert for your website and brand portal

Answer customer questions accurately based on the knowledge base, easily handle various inquiries on the official website through preset personalized response requirements, and become a smart customer service expert who can stand alone at the portal!

IM collaborative workspace platform

Seamless integration with IM platforms like Lark.

Email integration with faster parsing and processing

Supports multi-platform email config, centralized management, auto-categorization of customer emails (inquiries, complaints, collaborations), and priority labeling. AI drafts replies with suggestions (e.g., product manual links), ready for one-click sending after review.

Instant messaging and social media tools

Supports global IMs like WeChat and WhatsApp, automatically syncing chat records and providing real-time translation in 26 languages, breaking language barriers for smooth international service!

Omnichannel interface for unified inquiry management

3Chat

FAQ

More questions? Please contact us.

What is 3chat.ai?

Do you need an IT professional to use 3Chat.ai?

3Chat.ai is designed for non-technical users. With an intuitive interface, you can easily upload documents, customize the chatbot’s responses, and integrate it into your site or app. Complex tasks like model training and data processing are handled automatically, letting you focus on your content. Even without an IT team, small and medium businesses can quickly deploy intelligent customer service with 3Chat.ai.

How can 3Chat.ai convert my business knowledge into responses?

What happesn if 3chat.ai cannot answer a question?

Can 3Chat.ai be integrated into my website, WeChat, or other systems?

What is the cost of 3Chat? What are the differences between the versions?

Can I cancel the service at any time?

Is one customer message considered one conversation?

Omnichannel interface for unified inquiry management

3Chat

Smart customer service expert for your website and brand portal

Answer customer questions accurately based on the knowledge base, easily handle various inquiries on the official website through preset personalized response requirements, and become a smart customer service expert who can stand alone at the portal!

IM collaborative workspace platform

Seamless integration with IM platforms like Lark.

Email integration with faster parsing and processing

Supports multi-platform email config, centralized management, auto-categorization of customer emails (inquiries, complaints, collaborations), and priority labeling. AI drafts replies with suggestions (e.g., product manual links), ready for one-click sending after review.

Instant messaging and social media tools

Supports global IMs like WeChat and WhatsApp, automatically syncing chat records and providing real-time translation in 26 languages, breaking language barriers for smooth international service!

FAQ

More questions? Please contact us.

What is 3chat.ai?

Do you need an IT professional to use 3Chat.ai?

3Chat.ai is designed for non-technical users. With an intuitive interface, you can easily upload documents, customize the chatbot’s responses, and integrate it into your site or app. Complex tasks like model training and data processing are handled automatically, letting you focus on your content. Even without an IT team, small and medium businesses can quickly deploy intelligent customer service with 3Chat.ai.

How can 3Chat.ai convert my business knowledge into responses?

What happesn if 3chat.ai cannot answer a question?

Can 3Chat.ai be integrated into my website, WeChat, or other systems?

What is the cost of 3Chat? What are the differences between the versions?

Can I cancel the service at any time?

Is one customer message considered one conversation?

Omnichannel interface for unified inquiry management

3Chat

Smart customer service expert for your website and brand portal

Answer customer questions accurately based on the knowledge base, easily handle various inquiries on the official website through preset personalized response requirements, and become a smart customer service expert who can stand alone at the portal!

陈天

@3Chat 600eSROS频繁重启处理怎么办?

3Chat

@Chen Tian 



According to the maintenance manual for the Oasis 600E mobile robot, frequent reboots of the SROS may be caused by corrupt map files or other files. Here are the troubleshooting steps:

• Check for file corruption: You may try deleting potentially corrupt files. However, this action needs to be handled by Stand Robotics Company, please contact them for professional support.

• Upgrade the operating system: Ensure that your robot's operating system (SROS) is the latest version. Within the warranty period, you can contact the company to obtain the latest version of the operating system files and upgrade. Specific upgrade steps can be referenced in the robot operating system upgrade flowchart.


If the problem persists, it is recommended to record detailed information about the occurrence of the anomaly (such as the time of the anomaly, specific description, system information, etc.) and provide feedback to the company for further assistance.

黄宇

@3Chat SN-250421002的滑轮坏了,需要订购一个

3Chat

@黄宇 



此商品对应的滑轮是:



编号:SP12051203831



名称:U型滑轮



规格:直径30-200mm、轮宽10-30mm



当前已有库存 120个,是否要直接下单?

IM collaborative workspace platform

Seamless integration with IM platforms like Lark.

Email integration with faster parsing and processing

Supports multi-platform email config, centralized management, auto-categorization of customer emails (inquiries, complaints, collaborations), and priority labeling. AI drafts replies with suggestions (e.g., product manual links), ready for one-click sending after review.

Instant messaging and social media tools

Supports global IMs like WeChat and WhatsApp, automatically syncing chat records and providing real-time translation in 26 languages, breaking language barriers for smooth international service!

FAQ

More questions? Please contact us.

What is 3chat.ai?

Do you need an IT professional to use 3Chat.ai?

3Chat.ai is designed for non-technical users. With an intuitive interface, you can easily upload documents, customize the chatbot’s responses, and integrate it into your site or app. Complex tasks like model training and data processing are handled automatically, letting you focus on your content. Even without an IT team, small and medium businesses can quickly deploy intelligent customer service with 3Chat.ai.

How can 3Chat.ai convert my business knowledge into responses?

What happesn if 3chat.ai cannot answer a question?

Can 3Chat.ai be integrated into my website, WeChat, or other systems?

What is the cost of 3Chat? What are the differences between the versions?

Can I cancel the service at any time?

Is one customer message considered one conversation?

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© 2025, 3Chat.ai. All rights reserved. NEW CORE TECH CO., PTE. LTD. ICP License No. 沪ICP备18014720号-10 (3chatai.cn) | 沪ICP备18014720号-11 (3chatai.com)

© 2025, 3Chat.ai. All rights reserved. NEW CORE TECH CO., PTE. LTD. ICP License No. 沪ICP备18014720号-10 (3chatai.cn) | 沪ICP备18014720号-11 (3chatai.com)

© 2025, 3Chat.ai. All rights reserved. NEW CORE TECH CO., PTE. LTD. ICP License No. 沪ICP备18014720号-10 (3chatai.cn) | 沪ICP备18014720号-11 (3chatai.com)

© 2025, 3Chat (a product of NEW CORE TECH CO., PTE. LTD.). All rights reserved. NEW CORE TECH CO., PTE. LTD. | 143 Cecil Street, GB Building, #03-01, Singapore 069542, Singapore

上海纽酷信息科技有限公司 沪ICP备18014720号-10 (3chat.ai) | 沪ICP备18014720号-11 (3chat.ai)

© 2025, 3Chat (a product of NEW CORE TECH CO., PTE. LTD.). All rights reserved. NEW CORE TECH CO., PTE. LTD. | 143 Cecil Street, GB Building, #03-01, Singapore 069542, Singapore

上海纽酷信息科技有限公司 沪ICP备18014720号-10 (3chat.ai) | 沪ICP备18014720号-11 (3chat.ai)

© 2025, 3Chat (a product of NEW CORE TECH CO., PTE. LTD.). All rights reserved. NEW CORE TECH CO., PTE. LTD. | 143 Cecil Street, GB Building, #03-01, Singapore 069542, Singapore

上海纽酷信息科技有限公司 沪ICP备18014720号-10 (3chat.ai) | 沪ICP备18014720号-11 (3chat.ai)