User Service Agreement

Applicable Scope: This Agreement applies to the "New Core Cloud" and "3Chat.ai" products (hereinafter collectively referred to as "the Application") and related functional modules provided by Shanghai New Core Technology Co., Ltd. (hereinafter referred to as "the Company").

Please read the entire content of this Agreement carefully before using the services, especially the bolded sections. Minors should read it accompanied by a guardian. By using the Application, you acknowledge that you have reached an agreement with the Company and voluntarily accept all contents of this Agreement. If you do not agree to this Agreement, the Company will not be able to provide you with complete products and services, and you may choose to stop using the Application. By choosing to agree or by using the Application and related services, you are deemed to have fully understood and accepted this Agreement and other applicable agreements and rules related to the Application (including but not limited to the Privacy Policy of New Core Technology).

About the Services

The specific user services described in this Agreement are provided by Shanghai New Core Technology Co., Ltd. based on actual conditions, including but not limited to authorizing your account to use corresponding modules. The Company has the right to upgrade or otherwise adjust the services or product formats it provides and will promptly notify you of such changes.

You understand that the Company only provides technical services related to the Application. All devices related to accessing the internet or mobile networks (such as personal computers, mobile phones, and other internet access devices) and associated costs (such as internet or mobile data fees) shall be borne by you.

Account and Registration

1. When registering for an account to use the Application, you must provide true, complete, and valid personal identity information and shall be legally responsible for the information provided in accordance with applicable laws and this Agreement.

2. The Company has the right to verify the authenticity and validity of your registration information. If the information provided is inaccurate, false, illegal, or contains inappropriate content, the Company has the right to deny registration. If an account name misappropriates the name of an affiliated organization or a public figure, the Company reserves the right to delete such accounts and report them to relevant authorities.

3. You are responsible for safeguarding your account and password and shall use them correctly and securely. You may not give, lend, rent, transfer, or sell your account. You are liable for any damages caused by failure to safeguard your account and password.

4. When registering and using your account, you must comply with laws and regulations and uphold the seven bottom lines: socialist system, national interest, citizens' legal rights, public order, social morality, and information authenticity. If your account violates these principles, the Company may take corrective actions, including suspension.

5. If you discover unauthorized use or anomalies in your account or password, you must notify the Company promptly in accordance with the official procedures. Until you have submitted a complaint or appeal and provided relevant proof, the Company will assume that all account activities were performed by you.

6. All data generated from your use of the Application, including but not limited to login records, purchase history, and created content, are owned by the Company. In the event of a dispute, you agree to use the system data of the Application as the basis.

Rules of Use

1. You may not use the Application to create, upload, copy, transmit, distribute, or repost the following content:

   (1) Content opposing the principles of the Constitution of the People's Republic of China;

   (2) Content endangering national security, disclosing state secrets, subverting state power, or undermining national unity;

   (3) Content damaging national honor or interests;

   (4) Content inciting ethnic hatred or discrimination, or undermining ethnic unity;

   (5) Content violating religious policies, promoting cults or feudal superstitions;

   (6) Content spreading rumors, disrupting social order, or undermining social stability;

   (7) Content involving pornography, gambling, violence, murder, terrorism, or instigation of crime;

   (8) Content insulting or defaming others or infringing others' legal rights;

   (9) Other content prohibited by laws and administrative regulations of the People's Republic of China.

2. You may not use the Application to engage in the following actions:

   • Creating, copying, distributing, or spreading content that violates laws or infringes on third-party rights;

   • Accessing the Application using unauthorized third-party software, systems, or plugins;

   • Removing copyright notices from the Application;

   • Reverse engineering or decompiling the Application without permission;

   • Unauthorized use or distribution of the Application's content or creating derivative works;

   • Disrupting the Application or uploading harmful links;

   • Engaging in other behavior that violates laws or public order.

3. The Company has the right to determine whether content you upload will be published.

4. You may not publish or recommend advertisements or commercial content unrelated to the Company or its affiliates within the Application. You may not entice other users to use competitor services.

5. You agree not to use the Application for commercial purposes without prior written authorization from the Company.

Third-Party Links

The Application may link to third-party websites or services, which are operated by third parties. Your use of such services is subject to their terms and privacy policies, not this Agreement. If you discover any risks with such services, you should terminate use. The Company is not responsible for any loss resulting from your use of third-party services.

Intellectual Property

1. The Company owns all intellectual property rights in the Application, including text, images, videos, audio, software elements, logos, and patents.

2. Users may only use the Company’s intellectual property within the authorized scope. Unauthorized use constitutes infringement, and the Company may pursue legal remedies.

3. Users warrant they have legal rights to any content uploaded and agree to grant the Company a permanent, non-exclusive, sublicensable license to use such content. The Company may edit and publish this content for free. Users are liable for legal violations arising from their content.

4. If any uploaded content infringes third-party rights, the rights holder may report it through the Company’s official channels. The Company reserves the right to take appropriate actions.

Disclaimer

1. If you use the Application without logging in, data may not be retained after logout, closing the browser, or changing devices. The Company is not liable for any resulting losses.

2. Any content posted by users does not represent the Company’s views. The Company is not responsible for errors or losses arising from such content and may remove it at its discretion.

3. If your violation of laws or this Agreement results in account suspension or deletion, you will lose access to your account, and the Company will not be liable for any damages.

4. The Company may modify or terminate services for the following reasons:

   • System maintenance or upgrades;

   • Network or equipment failure;

   • Legal requirements or emergencies;

   • Government or judicial orders;

   • Force majeure or third-party actions.

Privacy Policy

1. The Company collects, stores, uses, and protects personal information according to the published Privacy Policy.

2. Users must not disclose personal financial data through the Application. Losses due to such disclosure are the user's responsibility.

3. Users may not upload or share sensitive personal information through the Application.

4. The Application may collect limited user information such as phone numbers, with user consent.

5. The Company is not liable for information leaks caused by:

   • Legal or governmental disclosures;

   • Users sharing account credentials;

   • Hacking or viruses;

   • Force majeure.

Breach of Contract

1. In the event of any of the following:

   • Violation of this Agreement;

   • Violation of Company rules;

   • False or illegal personal information;

   • Other behavior that harms the Company’s interests.

The Company may take one or more of the following actions:

• Suspend or terminate services;

• Delete offending content;

• Temporarily or permanently ban accounts;

• Revoke or reset virtual assets.

2. If your breach causes third-party claims against the Company or its affiliates, you agree to bear all legal liability and compensate the Company for related losses.

3. If a third party reports IP infringement under applicable law, the Company may remove the content without prior notice.

Terms for Minors

1. Users under 18 must access and use the Application under guardian supervision. Guardians must agree to this Agreement and accept all consequences of minors using paid services.

2. Minors should use the Application reasonably under guidance and avoid excessive use.

Service Changes and Termination

1. The Company may modify or terminate services at any time for operational reasons without liability.

2. If you violate the Agreement or laws, the Company may suspend or terminate services and may delete or anonymize your data.

3. If the Company discontinues service, you are responsible for managing your account (e.g., deactivating or deleting it).

4. Force Majeure:

   The Company is not liable for losses caused by events beyond its control, including natural disasters, legal changes, network issues, technical failures, viruses, or hacking.

Miscellaneous

1. Notices will be issued via prominent announcements within the Application.

2. This Agreement is governed by the laws of the People’s Republic of China (excluding conflict of laws). If any part of the Agreement conflicts with applicable law, the rest remains valid.

3. Disputes shall be submitted to the People’s Court with jurisdiction over the Company’s location.

4. This Agreement is effective from the date of publication.

5. If any clause is deemed unenforceable, the remaining terms remain effective. Failure to enforce rights does not constitute a waiver.

6. For questions, contact us at:

Address: Lane 1528, Gumei Road, Xuhui District, Shanghai

Email: legal@xinheyun.com

Shanghai New Core Technology Co., Ltd.